Financial Services

Loan Officers

Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans.

Salary Breakdown

Loan Officers

Average

$62,730

ANNUAL

$30.16

HOURLY

Entry Level

$29,050

ANNUAL

$13.97

HOURLY

Mid Level

$52,530

ANNUAL

$25.26

HOURLY

Expert Level

$101,380

ANNUAL

$48.74

HOURLY


Current Available & Projected Jobs

Loan Officers

145

Current Available Jobs

16,730

Projected job openings through 2032


Sample Career Roadmap

Loan Officers

Job Titles

Entry Level

JOB TITLE

Junior Loan Processor/Assistant

Mid Level

JOB TITLE

Processor/Officer

Expert Level

JOB TITLE

Senior/Chief Lending Officer

Supporting Programs

Loan Officers

Sort by:


University of Arizona
  Tucson, AZ 85721-0066      Degree Program

University of Arizona
  Tucson, AZ 85721-0066      Degree Program

University of Arizona
  Tucson, AZ 85721-0066      Degree Program

University of Arizona
  Tucson, AZ 85721-0066      Degree Program

ASU
  AZ      Degree Program

Arizona State University
  AZ      Degree Program

Grand Canyon University
  Phoenix, AZ 85017-1097      Degree Program

Grand Canyon University
  Phoenix, AZ 85017-1097      Degree Program

ASU
  Online      Degree Program

Arizona State University
  AZ      Degree Program

University of Arizona
  Tucson, AZ 85721-0066      Degree Program

University of Arizona
  Tucson, AZ 85721-0066      Degree Program

ASU
  AZ      Degree Program

Arizona State University
  AZ      Degree Program

Northern Arizona University
  Flagstaff, AZ 86011      Degree Program

University of Arizona
  Tucson, AZ 85721-0066      Degree Program

ASU
  Online      Degree Program

Arizona State University
  AZ      Degree Program

University of Arizona
  Tucson, AZ 85721-0066      Degree Program

Arizona State University
  AZ      Degree Program

ASU
  AZ      Degree Program

Arizona State University
  AZ      Degree Program

Top Expected Tasks

Loan Officers


Knowledge, Skills & Abilities

Loan Officers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Economics and Accounting

KNOWLEDGE

English Language

KNOWLEDGE

Mathematics

KNOWLEDGE

Sales and Marketing

SKILL

Active Listening

SKILL

Speaking

SKILL

Judgment and Decision Making

SKILL

Reading Comprehension

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Written Expression


Job Opportunities

Loan Officers

  • Independent Testing Specialist - Consumer Lending Issue Validation
    Wells Fargo    TEMPE, AZ 85282
     Posted about 4 hours    

    **About this role:**

    Wells Fargo is seeking an Independent Testing Specialist in Independent Testing & Validation (IT&V) as part of Corporate Risk. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

    The Independent Testing & Validation team is responsible for the development and design of methodologies and standards for review activities across the Enterprise in alignment with the Risk Management Framework and ensuring effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies.

    This role is in the Consumer Lending (CL) Issue Validation Testing team. The CL Independent Testing & Validation team is responsible for the development and design of methodologies and standards for review activities across CL in alignment with the Risk Management Framework, and ensuring effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies.

    **In this role, you will:**

    + Participate in planning and scoping meetings with business stakeholders, partners, SMEs, etc. and draft related memos for lead/supervisor review.

    + Review RCSA risk assessment and other planning information to identify risks and controls, including shared controls, and EBCEs.

    + Research compliance requirements for MREs, understand key associated risks and controls, and assist determine engagement scope.

    + Review prior testing and findings completed by IT&V, Internal Audit or regulators to understand impact to engagement’s plan and scope.

    + Draft communication to notify business, Corporate Risk, and IT&V stakeholders of engagement commencement for lead/supervisor review.

    + Prepare documentation requests from business stakeholders in support of engagement execution for lead/supervisor review.

    + Participate in process walkthroughs and document narratives including key risks, controls, systems and stakeholders for lead/supervisor review.

    + Perform control design effectiveness assessment under lead/supervisor direction and review and document results.

    + Develop/update test scripts and determine sampling population and methodology under lead/supervisor direction and review.

    + Complete assigned testing activities exercising effective quality review behaviors and seek guidance through research and consultation with engagement management for areas of ambiguity and/or uncertainty.

    + Execute assigned testing activities under lead/supervisor direction; assess findings, and escalate/communicate to engagement management, business, partners and SMEs as applicable; document per procedural guidance.

    + Execute individual areas of responsibility according to established schedule timelines and raise delays to engagement management.

    + Assist in the review and challenge of remediation action plans ensuring appropriate to effectively address findings under lead/supervisor direction and review.

    + Assist preparing draft report for assigned areas of responsibility under lead/supervisor direction and review, following through on approvals per procedural guidance, and finalizing/distributing report along with ensuring proper retention.

    + Facilitate the completion and retention of engagement activities documentation and approvals obtained throughout the review lifecycle per procedural guidance.

    + Submit timely, accurate, and complete time entries for assigned testing engagements per established requirements.

    + Track and review established role utilization metrics and ensure adherence to targets.

    + Successfully complete all training and compliance requirements adhering to established due dates and identify opportunities for professional development.

    **Required Qualifications:**

    + 2+ years of Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + Experience in Audit, Compliance, Risk and Testing.

    + Issues management, validation and tracking experience.

    + Previous Consumer Lending experience.

    + Ability to identify issues, risk and escalate to the appropriate party.

    + Knowledge and understanding of financial services industry, specifically consumer lending as it relates to compliance, risk management, or audit operations

    + Excellent verbal, written, and interpersonal communication skills.

    + Ability to meet stringent deadlines with strong organization and prioritization skills.

    + Strong analytical skills with high attention to detail and accuracy.

    + Ability to research trends and analyze data.

    **Job Expectations:**

    + This position is not eligible for Visa sponsorship.

    + This position offers a hybrid work schedule.

    + Willingness to work on-site at stated location on the job opening.

    **Posting Locations:**

    + 401 S. Tryon Street - Charlotte, NC

    + 600 S. 4th Street - Minneapolis, MN

    + 1 N. Jefferson Avenue - St. Louis, MO

    + 800 S. Jordan Creek Pkwy - West Des Moines, IA

    + 1150 W. Washington Street - Tempe, AZ

    + 250 E. John Carpenter Freeway - Irving, TX

    **Pay Range**

    Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

    $63,600.00 - $113,000.00

    **Benefits**

    Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

    + Health benefits

    + 401(k) Plan

    + Paid time off

    + Disability benefits

    + Life insurance, critical illness insurance, and accident insurance

    + Parental leave

    + Critical caregiving leave

    + Discounts and savings

    + Commuter benefits

    + Tuition reimbursement

    + Scholarships for dependent children

    + Adoption reimbursement

    **Posting End Date:**

    15 Jun 2025

    ***** **_Job posting may come down early due to volume of applicants._**

    **We Value Equal Opportunity**

    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

    **Wells Fargo Recruitment and Hiring Requirements:**

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    **Req Number:** R-464167


    Employment Type

    Full Time

  • Portfolio Manager-Mid-Level
    USAA    Phoenix, AZ 85067
     Posted about 4 hours    

    **Why USAA?**

    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

    Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

    **The Opportunity**

    As a dedicated **Portfolio Manager-Mid Level** , you will provide support to Portfolio Management team members with Bank portfolios and ensure compliance with applicable policies, procedures, standards, controls, and regulations. Partner with senior team members in collaborating with key collaborators to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts. Support broader USAA portfolio management, supports technology investment planning, and coordinate with Program Managers on budget inputs and updates.

    We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is **not** available for this position.

    **What** **you'll** **do:**

    + Performs portfolio management activities for straightforward and low risk, Bank portfolios.

    + Prepares materials for governance routines per the Association Program Management Office (EPMO) Policy, Standards and Procedures.

    + Participates in the administration of team portfolios on an ongoing basis, to resolve issues and disseminate information to team members.

    + Identifies, leads, and proposes resolution of systemic cross-work risks / issues and interdependency conflicts.

    + Through analytics, Financial Management risks and opportunities are identified, researched, solution-ed and brought up to the local Portfolio Management Office (PMO) or leadership team as needed.

    + Monitors for stale work efforts in scope for the respective portfolio and actions for resolution.

    + Participates in the development and execution of Bank planning in partnership with Association Coordinated Planning (EIP) and their respective PMO.

    + Monitors and makes prioritization recommendations to their senior leadership and their respective PMO to ensure portfolio alignment and delivery against strategic priorities as needed.

    + Communicates portfolio statuses and changes regularly to more tenured Portfolio Managers.

    + Reviews health and performance of portfolio regularly and identifies performance improvement opportunities providing updates to leaders and partners.

    + Monitors portfolio success via recognized methodologies to detail outcomes, key results, etc.

    + Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.

    + Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

    **What you have:**

    + Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    + 4 years of progressive project, program, or portfolio management experience.

    + Moderate understanding of project, program, and portfolio management principles.

    + Moderate experience in delivering work efforts working with Waterfall or Agile methodologies.

    + Proficient experience in USAA’s change management methodology or similar industry change management methodology.

    **What sets you apart:**

    + Agile Certification.

    + Direct experience with data governance, delivery, data analytics or similar data processes

    + A project list providing the following information: project summary, role, and project timeframe.

    + **Governance & Risk:** Awareness of governance routines and change management risk routines.

    + **Cost-Benefit Analysis (CBA):** Proficiency in assessing business case scope and documenting CBAs; experience measuring CBA-defined outcomes.

    + **Financial Planning & Forecasting:** Understanding of monthly and yearly financial planning cycles.

    + **Data Analysis:** Ability to perform complex data analysis independently. Advanced Excel skills (formulas, tables, pivot tables).

    + **Proficient in visual storytelling** (Tableau, PowerPoint, Visio).

    + **Communication & Collaboration:** Effective communicator capable of influencing and building partnerships across peer teams and senior leadership.

    **Compensation range:** The salary range for this position is: $93,770 - $179,240 **.**

    **USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**

    **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

    Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

    _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

    _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

    California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • SBA Portfolio Manager
    Umpqua Bank    NA, AZ
     Posted about 4 hours    

    SBA Portfolio Manager

    Commercial Banking

    Portland,
    Oregon

    NA,
    California

    NA,
    Idaho

    NA,
    Washington

    NA,
    Nevada

    NA,
    Colorado

    NA,
    Arizona

    **Description**

    **About Us:**

    At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.

    We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

    Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.

    **About the Role:**

    Under the direction of the SBA Portfolio Servicing Manager, this position is responsible for monitoring and servicing of the Bank’s government guaranteed (SBA and USDA) loan portfolio.

    + Manages, reviews and monitors servicing requests, default actions and annual loan reviews in compliance with SBA/USDA SOP and Umpqua Bank policies and guidelines.

    + Prepares written credit memos, loan status reports, modifications, cash flow analysis and risk rating recommendations.

    + Handles technical, often difficult loan functions. Reviews and monitors commercial and/or real estate loan documents for accuracy, completeness and adherence to approval conditions.

    + Works directly with customers and authorized third parties to obtain all necessary information and clarification needed to complete loan actions and financial analysis.

    + May monitor, service and report on past due or classified loans.

    + May work with attorneys and other financial or legal resources to obtain correct and accurate documents to fully protect the financial institution’s interests in the credit relationship.

    + Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

    + Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

    + Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

    + May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

    + Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

    + Takes personal initiative and is a positive example for others to emulate.

    + Embraces our vision to become “Business Bank of Choice”.

    + May perform other duties as assigned.

    **About** **You:**

    + Bachelor’s DegreeInCommercial or SBA Lending and/or Portfolio Management or equivalent experience (Required)

    + 4-7 years of experience in Commercial or SBA Lending and/or Portfolio Management. (Required)

    + 4-7 years of credit analysis and/or loan review. (Required)

    + Advanced Underwriting skills and understanding of credit policy and procedures

    + Extensive knowledge of government guaranteed products, processes and procedures.

    + Advanced understanding of credit policy and procedures

    + Advanced verbal. written and interpersonal skills.

    + Strong analytical andproblem solvingskills and ability to exercise sound business judgment.

    + Strong relationship management skills with ability to work on multiple competing priorities in afast pacedenvironment.

    + Individuals and entities suspended, debarred, revoked, or otherwise excluded under the SBA or Government-wide-debarment regulations are not permitted to conduct business with SBA, including participating in an SBA –guaranteed loan. Umpqua Bank is responsible for consulting the System for Awards Management’s (SAM) Excluded Parties List System (EPLS) or any successor system to determine if an employee or an Agent has been debarred, suspended or otherwise excluded by SBA or other federal agency.

    **Job Location(s):** Ability to work fully onsite at posted location(s).

    805 SW Broadway Floor 2 Portland OR 97205-3300

    **Travel Type:**

    Occasional

    **Our** **Benefits:**

    We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $67,868.21 - $120,000.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

    We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associatecontributionaas, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legalsupport, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

    **Our Commitment to** **Diversity:**

    Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: **** .

    **To Staffing and Recruiting Agencies:**

    Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.


    Employment Type

    Full Time

  • Branch Manager
    PNC    Phoenix, AZ 85067
     Posted about 4 hours    

    **Position Overview**

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Branch Manager within PNC's Retail organization, you will be based in Phoenix, AZ.

    **Job Description**

    + Responsible for leading all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Collaborates with a broad range of eco-system partners. Accountable for risk management and compliance . Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.

    + Utilizes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and through collaboration with eco-system partners. Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement.

    + Manages and coaches to the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.

    + Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development. Makes talent development a priority for all branch team members . Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.

    + Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

    + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

    + **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.

    + **Live the Values** - Role models our values with transparency and courage.

    + **Enable Change** - Takes action to drive change and innovation that will transform our business.

    + **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

    + **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.

    + To learn more about this and other opportunities on our team.Watch this video. (https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/Retail\_Banking.mp4)

    **Qualifications**

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

    **Preferred Skills**

    Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-Oriented

    **Competencies**

    Branch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management

    **Work Experience**

    Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    **Education**

    No Degree

    **Certifications**

    No Required Certification(s)

    **Licenses**

    Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

    **Benefits**

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

    In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

    **Disability Accommodations Statement**

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    **Equal Employment Opportunity (EEO)**

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

    **California Residents**

    Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


    Employment Type

    Full Time

  • VP, Relationship Manager
    Enterprise Bank & Trust    Phoenix, AZ 85067
     Posted about 4 hours    

    **Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.**

    **With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a** **_Best Bank to Work For_** **by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.**

    **Together, there’s no stopping you!**

    **Job Title:**

    VP, Relationship Manager

    **Job Description:**

    **Summary:**

    Develop and manage new commercial loan accounts and client relationships while enhancing existing customer relationships. To achieve this, it is expected that the role be proactive in providing financial solutions to both existing and prospective clients. Also responsible for increasing the bank’s deposit base through various products, developing sound and profitable business relationships, credit assessment and exceeding customer needs and expectations while complying with regulatory requirements.

    **Essential Duties and Responsibilities:**

    + Frequently represents the bank in the business community; actively develops relationships with business owners, C-level execs, COIs, etc. and builds a network of prospective bank customers to drive deal flow.

    + Builds and maintains a list of at least 15 targeted prospect profiles; strategizes and executes a call plan to meet individual and team sales objectives for the bank’s various business lines.

    + Manages and services commercial relationships by interviewing applicants and obtaining pertinent financial data.

    + Evaluates pertinent financial information and determines whether a credit is an acceptable risk.

    + Approves loans within assigned lending authority, and company policies and procedures.

    + Recommends credits outside lending authority to the next level or presents to Loan Committee in accordance with established procedures.

    + Ongoing monitoring of existing loans for conformity to terms and conditions.

    + Actively participates with and assists senior lending officers on larger, more complex credits.

    + Monitors market conditions, observing competitor impact and makes recommendations to maintain competitive and profitable product line.

    + Develop and maintain comprehensive knowledge of all commercial products including loans, cash management, trade service products and deposits to facilitate cross-selling and enhance the client experience.

    + Analyze financial statements and related information.

    **Qualifications:**

    + Must have demonstrated skills in commercial credit underwriting, business development and portfolio management for mid-sized developers and investors.

    + Minimum of 5-7 years of Commercial Lending experience preferred.

    + Must have excellent communication, presentation and tactful interpersonal skills.

    + Superb people skills to work within a team environment and successfully develop and retain client relationships.

    + Proven ability to cross-sell other banking products, including loans, deposits and treasury management.

    + Self-motivated to work independently and take ownership.

    + Effective time management and organizational skills are required.

    + Must be attentive to detail and accurate when analyzing financial statements and presenting a credit package for formal approval.

    + This position requires the use of sound business discretion, good judgment, and excellent problem solving skills.

    + Basic knowledge of personal computer hardware and software skills including MS Word and Excel.

    + Strong working knowledge of regulations, compliance standards, market trends and products relating to the banking industry.

    + Superior analytical and decision making skills based on a thoughtful assessment of risk.

    **Supervisory Responsibilities:**

    + None

    **Education and/or Experience:**

    + Bachelor’s degree in Finance or Business.

    + Minimum five to seven years related experience and training in commercial banking.

    **Computer and Software Skills:**

    + Word

    + Excel

    + Bankway

    + Salesforce

    + Google Mail

    + LinkedIn

    **Certificates, Licenses and Registrations:**

    + None

    **_Equal Opportunity Statement:_**

    Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com .

    Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please click HERE (https://wvw.enterprisebank.com/workplace\_posters\_2025) .


    Employment Type

    Full Time

  • Auto Relationship Management Strategy & Support Sr. Business Growth Strategy Consultant (Remote)
    Wells Fargo    CHANDLER, AZ 85286
     Posted 1 day    

    **About this role:**

    Wells Fargo is seeking a Sr. Business Growth Strategy Consultant to join the Auto Relationship Management Strategy and Support team.

    **In this role, you will:**

    + Lead or participate in planning and execution of Business Growth Strategy activities and projects that directly support or assist in implementation and optimization of efforts for growth opportunities in an assigned market

    + Ensure adherence to compliance regulations and policies within Auto Strategic Alliances & Relationship Management

    + Perform research within Business Growth Strategy functional area to improve effectiveness and efficiency of coverage in relationship management markets to meet the unique needs of auto dealers

    + Develop strategies to enhance sales and relationships in a designated market and exercise independent judgment while developing expertise in Relationship Management operations, policies, procedures and compliance requirements

    + Collaborate and consult with Relationship Management Managers, Directors, colleagues and stakeholders, to grow market share and meet customer needs

    + Lead Business Growth Strategy projects and initiatives that enable the Relationship Management team to meet business objectives

    + Participate or lead cross-functionally within internal workgroups on behalf of the Auto Strategic Alliances and Relationship Management organization to ensure effectiveness and impact.

    + Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of the business.

    + Work independently to make recommendations for support function by providing support and leadership.

    + Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and dealer experience

    **Required Qualifications:**

    + 4+ years of Business Growth Strategy experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + Strong strategic thinking and execution abilities

    + Demonstrated experience in integrating AI solutions into business processes, showing a proactive AI-first mindset to drive innovation and efficiency

    + Highly adept at using Microsoft Excel and PowerPoint to draw conclusions to form and illustrate a story using data analysis. Experience preparing presentations for senior executives is highly desired.

    + Excellent problem-solving skills.

    + Ability to execute in a fast paced, high demand, environment while balancing multiple priorities and deadlines

    + Strong organizational, multi-tasking, and prioritization skills

    + Ability to work independently and self-directed, while also working cross-collaboratively

    + Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

    + Excellent verbal and written communication skills with the ability to communicate complex ideas in a concise and clear fashion, deliver effective presentations with clear storytelling

    + Extensive knowledge and use of Auto finance policy and procedures

    **Job Expectations:**

    + Ability to travel up to 15% of the time

    + 100% remote work location is available for this position

    + VISA sponsorship will not be considered for this role

    **Posting End Date:**

    15 Jun 2025

    **_*Job posting may come down early due to volume of applicants._**

    **We Value Equal Opportunity**

    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

    **Wells Fargo Recruitment and Hiring Requirements:**

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    **Req Number:** R-464827


    Employment Type

    Full Time

  • Branch Manager - Prescott Valley Branch - Prescott Valley, AZ
    JPMorgan Chase    Prescott Valley, AZ 86312
     Posted 1 day    

    We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.

    As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch. You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers. You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.

    **Job responsibilities**

    + Acts as the standard bearer of Chase and creates a world-class customer experience

    + Educates clients on how to use our digital platforms to bank and invest when, where, and how they want

    + Builds partnerships with local businesses to build the brand in the local market area through strong community involvement

    + Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture

    + Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer

    + Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes

    + Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch

    **Required qualifications, capabilities, and skills**

    + Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture

    + Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results

    + Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth

    + Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies

    + Ability to work branch hours including weekends and evenings

    + High school degree, GED, or foreign equivalent

    **Preferred qualifications, capabilities, and skills**

    + College degree or military equivalent

    + 2+ years of management, Retail Banking experience or equivalent Chase leadership experience

    + Strong desire and ability to influence, educate, and connect team, partners and customers to technology

    + Ability to adapt quickly to a changing environment and be a strong decision maker

    **Training requirement or Travel requirement**

    + Successful completion of the Branch Manager training program is a pre-requisite to be considered active in Branch Manager role

    + Ability to travel as required for in-person training and meetings; travel may include out of state

    **Dodd Frank and Safe Act**

    This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
    https://mortgage.nationwidelicensingsystem.org/Safe/SitePages/default.aspx

    Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

    We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

    Equal Opportunity Employer/Disability/Veterans


    Employment Type

    Full Time

  • Annuity Relationship Manager, GIAC New Business CARE Team
    Guardian Life    Phoenix, AZ 85067
     Posted 1 day    

    Note: This is a full tme, remote-based position.

    **Position Summary**

    Guardian’s Annuity New Business CARE team seeks a dynamic and knowledgeable individual to join our team as an **Annuity Relationship Manager** . We are looking for someone with exceptional analytical and problem-solving skills, attention to detail, and intellectual curiosity; enabling us to discover deeper insights into our business and identify innovative ways to accelerate growth. This individual will be responsible for supporting all facets of annuity new business administration and working with internal and external partners.

    As a member of our CARE Team, you are part of a dynamic group focused on achieving team goals and identifying ways to improve consumer experience. As the Annuity Relationship Manager, you’re highly motivated and empowered to take ownership and accountability for each consumer interaction, keep consumers informed during every step of handling their request, demonstrate genuine care, and actively engage with consumers to create meaningful and unexpected experiences. CARE expresses the emotion we want to generate, and it’s also an acronym for Communicate, Advocate, Respond, and Empower – the actions needed to show CARE.

    **You are**

    + Highly adaptable and comfortable with change and ambiguity. Someone with a growth mindset who fosters collaboration and a positive culture.

    + Goal-oriented and able to deliver results aligned with business priorities and key performance metrics.

    + Highly focused on the consumer, motivated to do whatever it takes to make a positive impact and deliver personalized experiences.

    + Able to handle several responsibilities, multiple phone calls and field interactions, yet be able to identify and focus on the most valued added phone support and use of time.

    + An independent decision-maker able to utilize resources and logic to solve problems quickly with minimal leadership assistance.

    + Confident and skilled to control consumer and field escalations; able to utilize resources and use logic to solve problems quickly.

    **You will**

    + Serve as a subject matter expert on annuities, demonstrating a comprehensive understanding of various annuity products, features, and regulations.

    + Effectively cover incoming and outgoing phone calls, serving as a central point of contact for our field partners.

    + Meet and exceed individual performance metrics including average calls per day, adhering to daily schedule, Quality Assurance call scores, consumer survey scores, etc.

    + Serve as a primary point of contact for field partners, ensuring all requests, inquiries, and communications are handled promptly and professionally.

    + Partner with Product Management, Compliance, and various departments across the organization to orchestrate successful and compliant product launches.

    + Support day-to-day team activities and needs including covering roles in times of absence or increased new business volumes.

    + Operate at a high level to consistently exceed quality goals and service level agreement standards.

    **You have**

    + 6+ years’ experience in the financial service industry. Experience must include direct customer service experience.

    + A bachelor’s degree or equivalent industry experience.

    + FINRA Series 6, preferred.

    + In-depth knowledge of various annuity products, including fixed, variable, and indexed annuities.

    + Excellent phone-based skills, articulate, polite, confident, able to establish relationships with the Field.

    + Experience in field training and presenting to small/large groups via Zoom/Teams.

    + A consumer-centric mindset; you know what it takes to deliver personalized experiences.

    + Exceptional written and verbal communication skills.

    **Location**

    Remote

    **Salary Range:**

    $57,810.00 - $86,715.00

    The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

    **Our Promise**

    At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

    **Inspire Well-Being**

    As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._

    **Equal Employment Opportunity**

    Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

    **Accommodations**

    Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

    **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**

    Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .


    Employment Type

    Full Time

  • Client Direct Auto Loan Officer
    Bank of America    Chandler, AZ 85286
     Posted 1 day    

    Client Direct Auto Loan Officer

    Chandler, Arizona

    **Job Description:**

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

    Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

    Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

    At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

    **Job Description:**

    This job is responsible for handling auto loan requests through the telephone and ensuring exceptional client service by identifying client needs while providing clear and specific next steps. Key responsibilities include overseeing the loan process from origination to closing, ensuring compliance with all regulations. Job expectations include reviewing existing client relationships by using various internal systems when required.

    **Responsibilities:**

    + Demonstrates excellent client service skills through actively listen to incoming client phone calls regarding auto loan applications

    + Ensures compliance with all Customer Identification Program (CIP) and Know Your Customer (KYC) regulations by using various authentication tools to avoid fraudulent activity and high risk transactions

    + Oversees the loan process from start to finish by guiding clients through each step and quickly identifying and dispositioning scenarios to provide advanced problem resolutions

    + Handles situations which may require adaptation of response or extensive research according to the client's response

    + Identifies and engages internal bank partners as necessary on collaborative solutions

    + Uses computerized system for tracking information gathering and follow-up of assigned clients

    + Provides technical and sales training to associates

    **Skills:**

    + Active Listening

    + Attention to Detail

    + Customer and Client Focus

    + Oral Communications

    + Account Management

    + Adaptability

    + Client Experience Branding

    + Loan Structuring

    + Pipeline Management

    + Data Collection and Entry

    + Emotional Intelligence

    + Written Communications

    **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent

    **R** **equired** **qualifications**

    • 1+ years of call center experience or equivalent

    • Excellent verbal and written communication skills

    • General computer skills

    • Strong typing skills.

    D **esired** **qualifications**

    •Bank-related automotive financing

    **Shift:**

    1st shift (United States of America)

    **Hours Per Week:**

    40

    Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

    To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

    View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

    Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

    To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

    Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

    This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.


    Employment Type

    Full Time

  • Relationship Manager II - Business Banking
    PNC    Phoenix, AZ 85067
     Posted 2 days    

    **Position Overview**

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager II within PNC's Business Banking organization, you will be based in our Phoenix market.

    **Job Description**

    + Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs. Generally works with a moderate degree of supervision.

    + Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.

    + Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.

    + Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty.

    + Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.

    + As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

    + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    **Qualifications**

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

    **Preferred Skills**

    Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities

    **Competencies**

    Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy

    **Work Experience**

    Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    **Education**

    Bachelors

    **Certifications**

    No Required Certification(s)

    **Licenses**

    No Required License(s)

    **Benefits**

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

    In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

    **Disability Accommodations Statement**

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    **Equal Employment Opportunity (EEO)**

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

    **California Residents**

    Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


    Employment Type

    Full Time


Related Careers & Companies

Financial Services

Not sure where to begin?

Match Careers with Interests

Career Exploration

Browse by Industry