As an Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
You will report directly to our Field Service Engineering Manager and you’ll work out of our Seoul, IA location on a hybrid work schedule.
In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
**KEY RESPONSIBILITIES**
+ Troubleshoot and resolve complex technical issues for our customers.
+ Provide advanced technical support and expertise for our IA solutions.
+ Collaborate with cross-functional teams to ensure successful implementation of our solutions.
+ Conduct training sessions for customers and field service engineers.
+ Stay updated with industry trends and advancements, and provide recommendations for improvement.
**YOU MUST HAVE**
+ Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions.
+ Strong technical knowledge and expertise in Industrial Automation technologies.
+ Excellent problem-solving and troubleshooting skills.
+ Experience in project management and execution.
+ Strong customer focus and ability to build and maintain relationships.
**WE VALUE**
+ Bachelor's degree in a technical discipline such as engineering or a related field.
+ Minimum of 6 years of experience in field service engineering.
+ Strong leadership and mentoring skills.
+ Continuous learning mindset and willingness to stay updated with industry advancements.
+ Results-oriented approach and ability to drive projects to successful completion.
**ABOUT HONEYWELL**
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
**THE BUSINESS UNIT**
Provide building services through a team of dedicated experts both on site at a customer's building or via remote services capabilities. We help buildings of every size with our smart, customized solutions to help optimize an entire facility or building portfolio with managed services, remote building operations, predictive maintenance software, energy management, and cybersecurity protection.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :click here
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.