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Concierge Consultant
Banner Health     Phoenix, AZ 85067
 Posted about 12 hours    

**Primary City/State:**

Phoenix, Arizona

**Department Name:**

Corp Business Development

**Work Shift:**

Day

**Job Category:**

Strategy and Improvement

Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.

Becker’s Healthcare recently honored Banner as one of 150 top places to work in health care for 2024, we are proud to offer our team members many career and lifestyle choices throughout our network of facilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.

Located at out Corporate Office this role has a a schedule of regular business hours (M-F), requiring some flexibility for evenings and weekend events. In this role you will serve as the strategic bridge between Banner Health and its provider network. By combining data-driven insights, strategic advisory, and direct provider engagement, this role plays a critical part in optimizing referrals, improving care coordination, and expanding Banner Health’s market reach.

+ Key Skills Required:

+ **Provider Relationship Management & Engagement**

+ Strong ability to build and maintain trust-based relationships with physicians, practice administrators, and referral partners.

+ Expertise in consultative engagement—understanding provider needs and aligning Banner’s offerings to address challenges.

+ Ability to facilitate provider discussions, gather feedback, and act as a strategic liaison between internal teams and external partners.

+ **3. Business Development & Market Growth**

+ Experience in identifying growth opportunities and strategically expanding Banner Health’s market presence.

+ Knowledge of competitor analysis, network expansion, and referral retention strategies.

+ Ability to develop and execute business development initiatives that align with Banner’s overarching goals.

+ **Strategic Thinking & Data Analytics**

+ **Provider Relationship Management**

+ **Business Development & Market Expansion**

+ **Operational Efficiency & Process Optimization**

+ **Data-Driven Decision-Making & CRM Proficiency**

+ **Strong Communication & Presentation Skills**

+ **Organizational Knowledge & Healthcare Background**

+ **Adaptability & Problem-Solving in a Fast-Paced Environment**

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

The position will provide strategic, advisory support to Banner Health’s business development initiatives, focusing on overcoming complex referral barriers and optimizing provider relationships. This position will advise senior leadership and internal teams on key business strategies, helping to shape and guide the development and execution of growth initiatives. With a deep understanding of healthcare systems and business development, this role will use their expertise to drive the creation and implementation of data-driven strategies, improve provider engagement, and help optimize referral growth and retention.

CORE FUNCTIONS

1. Advise senior leadership on overcoming complex referral barriers, enhancing provider collaboration, and optimizing workflows to drive business growth and operational efficiency.

2. Guide the development of long-term, trust-based relationships with key community providers and internal teams, aligning business development strategies with organizational objectives to foster growth and performance.

3. Provide strategic direction on data-driven initiatives to accelerate referral growth, improve retention, and generate demand. Support the creation of predictive models and analytics strategies that align with Banner Health’s overarching business goals.

4. Serve as a key advisor to internal stakeholders (e.g., business development, IT, strategy, marketing), ensuring effective alignment on strategic initiatives, program promotion, and provider engagement to maximize organizational performance.

5. Advise on the development and execution of strategies to expand Banner Health’s market presence, increase network reach, and enhance market share in targeted regions.

6. Provide insights and recommendations for optimizing referral processes, improving provider engagement, and enhancing operational efficiency, based on comprehensive data analysis and industry best practices.

7. Advise and coordinate efforts for provider engagement events, ensuring that these initiatives align with the broader strategic goals and contribute to expanding Banner Health’s network.

8. Offer high-level strategic guidance to the business development team, ensuring the effective execution of initiatives that align with organizational growth objectives and foster long-term success.

9. Continuously assess the performance of business development initiatives and identify areas for optimization. Provide recommendations for improvements to ensure sustained growth, high performance, and alignment with strategic goals.

MINIMUM QUALIFICATIONS

Must demonstrate a strong understanding of healthcare systems, insurance, and business development, typically gained through a bachelor’s degree or equivalent experience.

A minimum of seven years of experience in healthcare sales, including complex sales, negotiations, and customer service, is required.

Valid driver’s license and insured vehicle are necessary (expenses covered per Banner Travel Policy). Ability to travel frequently and work flexible hours for provider events and meetings. Position requires approximately 80% travel time.

Must excel in a fast-paced healthcare environment, effectively managing competing priorities with strong communication, organizational, and time management skills. Knowledge of healthcare trends, regulatory frameworks, and business development is essential for strategic decision-making.

Proficiency in decision-making, emotional intelligence, innovation, program development, conflict resolution, and relationship-building are also required.

PREFERRED QUALIFICATIONS

Strong skills in real-time communication, collaboration, project management, critical thinking, and data analysis, with a customer-focused, empathetic, and proactive approach.

Ten or more years of experience in business development or healthcare sales, with a strong understanding of healthcare systems, insurance, and business intelligence.

A proven track record of driving results through cross-functional teamwork, market data analysis, and translating insights into actionable strategies.

Excels at building trust-based relationships, cultivating customer loyalty, and adapting to frequent travel and off-hour work, while maintaining a commitment to continuous learning and long-term success.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

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Job Details


Industry

Health Sciences

Employment Type

Full Time

Number of openings

N/A


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