Traditional Students Services - Junior Student Services Counselor - College of Nursing and Healthcare Professions (NFWS)

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Job Description

Purpose within the Organization:

The purpose of this position is to assist the Student Services Team in the Satellite Campus - Student Services Department with at risk active students within the prerequisite portion of the Accelerated Bachelor of Science in Nursing program at Grand Canyon University.

Responsibilities Related to Purpose:

+ Represent GCU in a support capacity while engaging current ABSN students upon direction of an immediate supervisor.

+ Provide academic support to students by answering questions, and providing feedback about work, and clarifying ABSN support.

+ Proficiently use University systems to execute multiple tasks for student services purposes.

+ Ability to work in a fast-paced, changing environment.

+ Process University information and communicate it with prospective students in an approachable and simplified manner to eliminate obstacles and misunderstandings in the enrollment process.

+ Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality.

+ Work well in a team environment, often communicating with other campus departments and leadership.

+ Assist with the completion of student services task and other documents so student milestones are achieved in a timely manner.

+ Other student services duties as assigned.

Equipment Used and Responsibility:

+ MS Office

+ CRM

+ GCE Provided laptop and headset

+ Responsible for contacting current GCU ABSN students via telephone and email.

+ Communicating between the student and assigned SSC's.

Qualifications:

+ >3.0 institutional GPA.

+ Be a Junior at Grand Canyon University

+ Ability to work on weekdays between the hours of 7:00 am - 7:00 pm (shifts can vary by employee) and Saturdays between the hours of 8:00 am- 12:00 pm as needed.

+ Strongly prefer candidates who desire to work full-time for GCU as an Student Services after graduation.

+ Ideal candidate is highly motivated, with a passion for student success and GCU’s mission.

+ Ability to multitask in a fast-paced environment (organized and adaptable).

+ Proficient with the Microsoft Office suite; other systems knowledge desired.

+ Ability to effectively communicate both verbally and in writing.

Experience/Education:

Grand Canyon Education is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

+ Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

+ Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

+ Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Physical Requirements:

* Sitting: 4-8 hours a day

* Standing: 4-8 hours a day

* Walking: 0 hours a day

* Lifting: Never

* Carrying: Never

* Pushing: Never

* Bending: Rarely

* Squatting: Never

* Kneeling: Never

* Climbing: Never

* Reaching: Never

* Grasping: Never

* Fine Eye to Hand Coordination: Occasionally

* Driving: Never

* Work Environment: Working remotely from dorm. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.

Pay Rate: Minimum Wage

Number of Openings: 2

Anticipated End Date: December 31, 2025

Manager: Student Services Manager

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCEC/job/AZ-Phoenix/Traditional-Students-Services---Junior-Student-Services-Counselor---College-of-Nursing-and-Healthcare-Professions--NFWS-\_R000058429)

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