Management Analyst Careers

**Additional Information**

**Job Number** 24184634

**Job Category** Administrative

**Location** The Ritz-Carlton Dove Mountain, 15000 N Secret Springs Dr, Marana, Arizona, United States, 85658VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Dove%20Mountain%2C%2015000%20N%20Secret%20Springs%20Dr%2C%20Marana%2C%20Arizona%2C%20United%20States%2C%2085658)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management

**POSITION SUMMARY**

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Full Time, Pay: $21.50/hour

**Job Number** 24199613

**Job Category** Administrative

**Location** The Westin Kierland Resort & Spa, 6902 East Greenway Parkway, Scottsdale, Arizona, United States, 85254VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Kierland%20Resort%20%26%20Spa%2C%206902%20East%20Greenway%20Parkway%2C%20Scottsdale%2C%20Arizona%2C%20United%20States%2C%2085254)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management

**POSITION SUMMARY**

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​team, and **become** the best version of you.

**Overview**

GovCIO is currently hiring for Performance Tester/Business Analyst to execute and report results of performance tests. This position will be located in Sterling, VA and will be a fully remote position.

**Responsibilities**

Coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Provides technical/functional expertise in identifying, evaluating, developing, and supporting systems. They have the business knowledge and perspective of a particular business and the IT needs of that customer. Requires knowledge of computer system capabilities, business processes, and work flows. May also be functional experts in financial, program control or logistical areas.

+ Execute and report results of performance tests.

+ Perform integration testing of software and hardware for DEA classified, and SBU systems.

+ Ensure the QA and testing approach references all known vulnerabilities and best practices.

+ Conduct and report testing using a repeatable process based on industry best practices.

+ Maintain testing lab environments for system integration and testing.

+ Leverage VMware virtualization to provide production-like DEA classified and SBU test environments for use by engineering, integration, and development teams.

+ Provide systems administration and operations support.

+ Maintain configuration and performance (uptime) for the Integration and Performance Lab to enable the accurate evaluation, integration, testing, and packaging for deployment.

+ Maintain and update the pre-production and test environment, that contains production data, to maintain production environment alignment.

+ Test new deployments and system changes in the lab and pre-production test environment prior to deployment to production.

**Qualifications**

+ High School with 6 - 9 years performance testing (or commensurate experience)

+ Clearance required: Active Secret clearance with ability to maintain a DEA Suitability clearance

\#bluestone

**Company Overview**

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

**Posted Salary Range**

USD $81,600.00 - USD $112,200.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/4724/performance-tester---business-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473)

**Location** _US-Remote_

**ID** _2024-4724_

**Category** _Information Technology_

**Position Type** _Full-Time_

We Are:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com (https://blog.accenture.com/nacandidatemarketing/2021/03/24/updated-accenture-boilerplate-new-of-employees/www.accenture.com) .

You Are:

A talented application Claim Center Business Analyst with deep knowledge of Guidewire Claim Center application solutions. You’re skilled in all aspects of Guidewire implementation, from design and configuration to customization and support after the solution goes live. You enjoy working with people with all different skill sets, and you have a flair for negotiating and gaining consensus in a fast-paced environment. You have plenty—you’re a master at juggling multiple tasks and meeting deadlines. Planning and strategizing come easily to you, and you have a take-charge approach to seeing tasks through to completion.

The Work:

+ Excellent Domain knowledge on Property & Casualty Insurance to understand and analyze the business needs of the customer

+ Detailed knowledge of Guidewire Claim Center and its integration mechanisms

+ Develop functional specifications in the form of User Stories, process flows, use cases, and data mappings leveraging tools such as JIRA, Confluence, Rally, etc.,

+ Experience in leading business tracks, requirement elicitation workshops, writing user stories, UI mock-up, product model, workflow processes, forms, rating

+ Experience in integrating legacy application with the Guidewire application

+ Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to the business problem

+ Ability to work in the global delivery model and be a liaison between the client and software development team across different geographies

+ Experience in working in a fast-paced Agile (Scrum/SAFe) and multiple stakeholder environments

+ Work with Requirements Manager, Scrum Master and Program Manager for various project activities

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here’s What You Need:

+ Minimum of 3 years of experience as a Business Analyst with Guidewire Cloud Claim Center

+ Minimum of 5 years of experience as Business Analyst within Insurance Domain

+ Bachelor’s Degree or equivalent (12 years) work experience (If an, associate degree with 6 years of work experience)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $73,000 to $192,600

Colorado $73,000 to $166,400

District of Columbia $77,700 to $177,200

New York $67,600 to $192,600

Maryland $67,600 to $154,100

Washington $77,700 to $177,200

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

What you can expect

In this role, you will embody Zoom's core value of care and work to minimize our environmental footprint around the world. You will play a critical part in advancing our reporting and disclosure initiatives by maturing ESG data collection and analysis efforts, leveraging data-driven insights to inspire ESG performance improvements, and lead data preparation for internal and external ESG reporting. Your analysis work will drive strategic sustainability initiatives across the company and support our commitments. This position will support the Environmental, Social and Governance (ESG) & Sustainability program, as well as programmatic support for the Trust & Safety team.

Your purpose is to ensure the data integrity of our environmental, social and governance data and manage our reporting and disclosure information leaving the company. You will develop and implement policies and processes to ensure data is complete, accurate and audit ready. Your goal is to be able to provide accurate, real time updates on our emissions profile, consistently report to external parties and collaborate internally to manage data collection processes. You will build a program where ESG reporting governance is transferrable across regulatory and voluntary reporting.

About the Team

The Compliance and Ethics Team exists to build trust with our stakeholders and seeks to meet customer needs while protecting Zoom's business model and compliance obligations. The team comprises of ESG & Sustainability, Trust & Safety and Compliance & Ethics teams.

Responsibilities

70% Time - ESG Reporting & Disclosure Analyst

+ Collect and manage data for the calculation and measurement of Zoom’s Scope 1, Scope 2 and Scope 3 GHG emissions.

+ Oversee the management of, and data integrity within, Zoom’s ESG carbon management platform, making necessary adjustments to align with evolving reporting requirements, software iterations and technical data sets.

+ Collaborate cross-functionally with ESG data owners to inform dashboards and measurement tools, ensuring a source of truth for ESG data.

+ Collect ESG data and supporting documentation for internal and external reporting, including stakeholder inquiries and questionnaires, and support our CDP and EcoVadis reporting efforts.

+ Develop and maintain documentation of processes and procedures around data collection and management and recommend improvements for data collection and management processes. Build assurance readiness and data assurance processes.

+ Analyze and keep current external scores of our ESG performance from raters and rankers, such as MSCI, Sustainalytics and ISS. Familiarity with reporting frameworks such as GRI, SASB and ISSB.

+ Contribute to the development, preparation, and publication of Zoom’s annual Impact Report and propose opportunities to enhance the inclusion of data in the ESG Report.

30% Time - Trust & Safety Program Manager

+ Coordinate with various teams to collect, organize, and validate documentation, ensuring compliance with regulatory standards and audit requirements. Ensuring that all required documentation is provided, as well as any subsequent requiremetns.

+ Assist and participate in the planning of the T&S tech initiatives and roadmaps, including planning, conducting backlog grooming, gathering requirements, maintaining project documentation, and providing status reports.

+ Work with cross-functional teams to develop and automate reports, and iteratively build and prototype dashboards to provide T&S insights at scale, solving for business needs.

+ Collect and define feature requests for the T&S internal tools and systems.

Skills and Knowledge:

+ While not required, the ideal candidate will have a strong background in corporate sustainability, carbon accounting, ESG reporting frameworks, finance controls and/or and data analysis.

+ Experience in carbon accounting, including Scope 1, Scope 2, and Scope 3 GHG emissions, and a strong understanding of reporting protocols, such as the GHG Protocol and Scope 3 Protocol.

+ Experience with target and goal setting, including background understanding of the Science Based Targets initiative (SBTi) and implementing science based targets.

+ Experience with analyzing and reporting ESG-related data via software platforms, in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

+ Ability to develop and maintain detailed documentation of data collection and management processes.

+ Excellent attention to detail with strong organizational and planning skills; capacity to simultaneously handle a variety of complex matters under deadline pressure.

+ Excellent verbal and written communication skills. Experience developing and delivering presentations, communicating technical subject matter to a non-technical audience of all levels.

+ Team-oriented and personable, willing to learn other areas of the business to further collaboration and drive results cross-functionally.

+ Self-starter with an ability to self-motivate, work independently and multi-task.

What we're looking for

Basic Qualifications:

+ Bachelor’s degree in environmental science, sustainability, finance, data science, information systems, computer science, or related technical field

+ Minimum of 1-2 years of relevant professional experience

Preferred Qualifications:

+ Master’s Degree

+ Experience in the technology industry with 3 – 5 years of relevant professional experience

+ Salesforce Net Zero Cloud Accredited Professional

Salary Range or On Target Earnings:

Minimum:

$65,200.00

Maximum:

$158,900.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

12/16/24

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

What you can expect

We are seeking a Security Technical Compliance Analyst to join the Security Operations team for Zoom for Government. This role will be instrumental in leveraging large data sets to drive higher levels of security posture and configuration consistency for the Zoom for Government and Zoom for DoD infrastructure.

About the Team

The successful candidate will be part of the Security Operations team for Zoom for Government, working closely with engineering teams, operations teams across the Zoom global organization, and government agencies to enhance collaboration, streamline data pipelines, and improve remediation efforts.

Responsibilities:

+ Validate and drive vulnerability remediation for discovered vulnerabilities.

+ Build the bridges between security and compliance by working directly with operations teams, infrastructure teams, security teams, related Zoom teams, and Government authorizing officials.

+ Interact with senior levels of government agencies.

+ Conduct security assessments, significant change requests, and attestations.

+ Work as an internal auditor for the organization’s infrastructure and services.

+ Develop technical knowledge of control implementation.

+ Improve documentation, track progress, coordinate improvement efforts, and monitor process improvement effectiveness.

+ Communicate requirements effectively to internal and external stakeholders.

+ Serve as a liaison between agencies/auditors and internal teams regarding compliance issues and solutions.

+ Support the Security Operations team in resolving audit and vulnerability findings.

+ Meet regularly with technical teams to follow up on patching cadence.

+ Implement automated monitoring and alerting on continuous compliance tasks.

+ Report continuous monitoring documentation to associated organizations (FedRAMP, StateRAMP, DISA) on a monthly basis.

+ Effectively recognize and mitigate threats by performing relevant research and data analysis.

+ Report security incidents.

+ Perform other duties as needed.

What we're looking for

Requirements:

+ B.S or M.S in Computer Science, Cybersecurity, Information Security, or related field, or equivalent relevant experience.

+ Knowledge or experience with vulnerability scanners such as Tenable, Tenable WAS, Prisma, etc.

+ Experience with security compliance frameworks such as FedRAMP, NIST/DoD RMF, and NIST SP 800-series publications.

+ Experience working with testing tools such as Nessus, DISA STIGs / STIG Viewer, etc.

+ Knowledge of desktop, server, mobile operating systems, and cloud computing providers.

+ Ability to plan, organize, prioritize, work independently, and meet deadlines.

+ Must be a U.S. citizen or green card holder .

Pluses:

+ Engineering background (such as Electrical Engineering, Software Engineering, Systems Engineering) is highly desirable. Experience in designing or optimizing technical systems is a strong advantage in driving compliance and security integration efforts.

+ Deep understanding of OWASP Top 10 , specifically A06:2021 Vulnerable and Outdated Components.

+ CISSP/CISM/CEH certifications.

+ Experience with container management tools such as Docker, Amazon ECS, Kubernetes, or equivalent implementations.

+ Knowledge of multiple cloud computing providers such as AWS, OCI, etc.

+ Experience working in the public sector or with government clients.

+ Active Security Clearance .

+ Linux experience

Salary Range or On Target Earnings:

Minimum:

$76,800.00

Maximum:

$186,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

12/27/24

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

**About this role:**

The Enterprise Data Loss Prevention (EDLP) Threat Detection & Management Senior Analyst is a key role supporting the team's mission to prevent inappropriate storage, external sharing and distribution of sensitive company, customer and employee information.

**In this role, you will:**

+ Provide information security consultation to improve awareness and compliance with Enterprise Information Security policy, processes and standards

+ Perform remediation of DLP incidents, compile ad hoc data and reporting to support information security risk management

+ Provide guidance and direction in reviewing DLP incidents and mitigating controls to optimize information security

+ Provide advanced data aggregation and data of information security risk exposure

+ Develop and deliver Information Security Education Awareness and Training in accordance with the Enterprise Information Security Program standards

+ Review draft and proposed control standards for business impact and recommend modifications or clarifications as required

+ Rapidly validate potential risks associated with DLP events and taking action to prevent further undesirable behaviors.

+ Lead incident response activities.

+ Lead identification of emerging patterns of risky user behaviors and converting them to actionable recommendations for DLP rule enhancements and tuning.

+ Collaborate with multiple internal partner organizations to refer certain events requiring additional investigation or preventive measures.

+ Analyze test rules in preparation for implementation.

+ Lead ongoing advancement of next-generation DLP triage capabilities, taking advantage of machine learning and other automation to enable a risk-based approach toward event disposition.

+ Design and execute operational risk controls and associated procedures

+ Conduct security control testing and consultation with stakeholders

+ Evaluate and interpret internal and Enterprise Information Security policies, processes and standards, and provide recommendations to improve them

+ Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

+ Interact with internal customers

+ Serve as a mentor to less experienced staff

+ Communicate and Collaborate - foster intra- and inter-team communications to remove barriers and help avoid duplicative or low-value efforts

+ Create Accountability - help create a culture of ownership and results

+ Lead with Solutions - when communicating issues or gaps, strive to develop suggested options for addressing the scenario at hand

+ Be Transparent - raise issues early in order to maximize opportunities for resolution

+ Act Ethically - Do the right thing, our actions reflect not only on ourselves but upon the rest of our team and the company

**Required Qualifications:**

+ 4+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ 3+ years of Data Loss Prevention Operations experience including event triage and response, identifying tuning enhancements, etc.

+ 2+ years of Information Security Governance, Risk and Change Management (GRC) experience.

+ 1+ years working with user behavioral analytics or other advanced machine learning and automation technologies.

+ CISSP or other applicable InfoSec qualifications

**Job Expectations:**

+ Ability to cover off-hours incident response or other on-call related duties

+ Ability to work occasional weekends and holidays as needed

+ This position offers a hybrid work schedule

+ This position is not eligible for Visa sponsorship

**Locations:**

+ 1525 WT Harris Blvd, Charlotte, North Carolina 28262

+ 300 S Brevard St, Charlotte, NC 28202

+ 2600 S Price Rd, Chandler, Arizona 85286

**Posting End Date:**

1 Dec 2024

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-413745

**About this role:**

Wells Fargo is seeking a **Contact Center Planning Analyst** as part of the Workforce Management team within Consumer and Small Business Banking Operations (CSBBO). Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

**In this role, you will:**

+ Determine staffing targets, call volume trends and forecast changes based on capacity model

+ Facilitate project work and schedule change adjustments

+ Administer off phone time and training schedules

+ Identify and recommend opportunities for process improvement and risk control development

+ Provide guidance through mentoring, training and development

+ Make decisions and resolve issues to meet business objectives

+ Interpret policies, procedures, and compliance requirements

+ Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

+ Interact with internal customers

+ Receive direction from leaders

+ Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

**Required Qualifications:**

+ 2+ years of contact center planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Excellent verbal, written, and interpersonal communication skills

+ Effective organizational, multi-tasking, and prioritizing skills

+ Knowledge and understanding of contact center: operations in the financial services industry

+ Knowledge and understanding of workforce management planning and execution

+ Ability to quickly establish credibility to build and maintain effective working relationships

+ Experience forecasting inbound and back office with Workforce Management tools such Verint/Avaya or Alvaria/Aspect

+ Tableau experience

+ Experience forecasting back office, call, and chat volumes

+ Knowledge and understanding of call center: reporting/support

+ Experience with capacity planning, forecasting, process improvement, and measurements

+ Strong and proven experience, proficiency in using Excel

+ Strong and proven experience in demonstrated communication skills, both written and verbal

+ Ability to be a team player that works well with employees at all levels

**Job Expectations:**

+ This position is not eligible for Visa sponsorship

+ Willingness to work on-site at stated location on the job opening – hybrid work model

**Available locations:** Preferred locations listed below. Relocation assistance is not available for this position.

+ 1525 W W T Harris Blvd, Charlotte, North Carolina 28262

+ 800 S Jordan Creek Pkwy, West Des Moines, Iowa 50266

+ 2222 W Rose Garden Ln, Phoenix, Arizona 85027

+ 1301 Solana Blvd, Westlake, Texas 76262

+ 7711 Plantation Rd Roanoke, Virginia 24019

+ 4101 Wiseman Blvd, San Antonio, Texas 78251

+ 2700 S Price Rd Chandler, Arizona 85286

**Posting End Date:**

23 Nov 2024

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-418528

**About this role:**

Wells Fargo is seeking a **Contact Center Planning Analyst** as part of the Workforce Management team within Consumer and Small Business Banking Operations (CSBBO). Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

**In this role, you will:**

+ Determine staffing targets, call volume trends and forecast changes based on capacity model

+ Facilitate project work and schedule change adjustments

+ Administer off phone time and training schedules

+ Identify and recommend opportunities for process improvement and risk control development

+ Provide guidance through mentoring, training and development

+ Make decisions and resolve issues to meet business objectives

+ Interpret policies, procedures, and compliance requirements

+ Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

+ Interact with internal customers

+ Receive direction from leaders

+ Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

**Required Qualifications:**

+ 2+ years of contact center planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Excellent verbal, written, and interpersonal communication skills

+ Effective organizational, multi-tasking, and prioritizing skills

+ Knowledge and understanding of contact center: operations in the financial services industry

+ Knowledge and understanding of workforce management planning and execution

+ Ability to quickly establish credibility to build and maintain effective working relationships

+ Experience forecasting inbound and back office with Workforce Management tools such Verint/Avaya or Alvaria/Aspect

+ Tableau experience

+ Experience forecasting back office, call, and chat volumes

+ Knowledge and understanding of call center: reporting/support

+ Experience with capacity planning, forecasting, process improvement, and measurements

+ Strong and proven experience, proficiency in using Excel

+ Strong and proven experience in demonstrated communication skills, both written and verbal

+ Ability to be a team player that works well with employees at all levels

**Job Expectations:**

+ This position is not eligible for Visa sponsorship

+ Willingness to work on-site at stated location on the job opening – hybrid work model

**Available locations:** Preferred locations listed below. Relocation assistance is not available for this position.

+ 1525 W W T Harris Blvd, Charlotte, North Carolina 28262

+ 800 S Jordan Creek Pkwy, West Des Moines, Iowa 50266

+ 2222 W Rose Garden Ln, Phoenix, Arizona 85027

+ 1301 Solana Blvd, Westlake, Texas 76262

+ 7711 Plantation Rd Roanoke, Virginia 24019

+ 4101 Wiseman Blvd, San Antonio, Texas 78251

+ 2700 S Price Rd Chandler, Arizona 85286

**Posting End Date:**

23 Nov 2024

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-418528

**Job Description:**

The **Administrative Assistant III** will provide high-level administrative support to multiple VPs, handling a variety of specialized tasks with minimal supervision. The role demands proficiency in Microsoft Office, organizational skills, and multitasking capabilities to ensure seamless operations in a dynamic work environment.

**Key Responsibilities:**

+ Calendar management, scheduling, and phone support.

+ Prepare presentations, reports, and meeting materials using PowerPoint and Power BI.

+ Coordinate travel arrangements and manage expense reports using Concur.

+ Serve as a liaison between executives, managers, staff, and external contacts.

+ Assist with special projects, budget preparation, recordkeeping, and document management.

+ Provide support for Salesforce-related tasks (preferred).

**Skills:**

+ Advanced proficiency in **Microsoft Excel** , PowerPoint, and Power BI.

+ Strong organizational and multitasking abilities.

+ Experience with **Concur** for travel bookings and expense reporting.

+ Collaboration skills within a matrix management structure.

+ Salesforce knowledge is a plus.

+ Quick learner with excellent communication and problem-solving skills.

**Qualifications:**

+ **Experience:** 4+ years in an executive administrative role.

+ **Education:** High School Diploma or equivalent required.

**About US Tech Solutions:**

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."