Office Clerks, General

**About this role:**

Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** . Find out why we’re the #1 financial services company to grow YOUR career. Apply today.

CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.

**In this role you will:**

+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment

+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems

+ Escalate questions and issues to more senior employees

**Required Qualifications:**

+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Bilingual speaking and reading proficiency in Spanish/English

**Desired Qualifications:**

+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues

+ Ability to execute in a fast paced, high demand, metric driven call center environment

+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy

+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers

+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information

+ Knowledge, understanding and experience of internet, mobile, and social media technology

**Job Expectations:**

+ Must be able to attend full duration of required training period​

+ This position is not eligible for Visa sponsorship​

+ Ability to work additional hours as needed ​

+ Schedule may be eligible for a shift differential under the terms of the shift differential policy

+ Must work on-site at the location posted ​

+ Must complete and pass required language assessment

**Training Schedule:**

+ You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.

+ Training class starts on 8/11/2025 for 7 weeks. Training hours are 8:30 a.m. – 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.

+ We're open 24 hours a day. Your regular work schedule will be based on business need and may include working at least one weekend day and some holidays.

**Compensation:**

+ Starting rate $20.00 per hour

**Posting Location(s):**

+ 2202 W. Rose Garden Ln. FL2 Phoenix AZ 85027

@RWF22

**Posting End Date:**

29 Jun 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-465019

**About this role:**

Wells Fargo is seeking a Customer Service Representative in **Small Business.** Find out why we’re the #1 financial services company to grow YOUR career. Apply today.

CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.

**In this role you will:**

+ Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment

+ Interact with customer service team and perform moderately complex customer support tasks

+ Manage risk by following all policies and procedures and staying abreast of changes to them

+ Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed

+ Receive direction from customer service supervisor and escalate non-routine questions

**Required Qualifications:**

+ 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues

+ Ability to execute in a fast paced, high demand, metric driven call center environment

+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy

+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers

+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information

+ Knowledge, understanding and experience of internet, mobile, and social media technology

+ Industry experience in financial, mortgage, administrative, collections, or reporting areas

+ Strong knowledge and understanding of bank policies, procedures, and systems

**Job Expectations:**

+ Must be able to attend full duration of required training period

+ This position is not eligible for Visa sponsorship

+ Ability to work additional hours as needed

+ Schedule may be eligible for a shift differential under the terms of the shift differential policy

+ Must work on-site at the location posted

**Training Schedule:**

+ Training class starts on 8/25/2025.Training takes place Monday – Friday 8:00am – 4:30 pm. You are required to attend the full duration of this paid 8 weeks of training.

+ We’re open from Monday-Saturday 6:00 am - 8:00 pm MST. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.

+ Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.

**Compensation:**

+ Starting rate $21.75 per hour

**Posting Location(s):**

+ 2202 W Rose Garden ln, Phoenix, AZ

**Posting End Date:**

11 Jul 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-465049

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Provides a broad variety of administrative and staff support services for an assigned group or manager. Other duties may include: collects and interprets data to produce reports; conducts special projects; coordinates meetings, conferences, presentations and travel arrangements; and composes correspondence and other documentation as needed. Frequently uses personal computer software packages for word processing, graphics, spread sheets, etc. Specific job duties vary by area.

Basic Qualifications

- High school diploma or equivalent

- Typically five or more years of experience in administrative and support staff activities

Preferred Skills/Experience

- Well-developed reading, writing and mathematical skills

- Ability to manage multiple tasks/projects and deadlines simultaneously

- Demonstrated administrative and clerical skills

- Ability to identify and resolve exceptions and to interpret data

- Effective verbal and written communication and grammatical skills

- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.50 - $30.00 - $33.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

**Job Summary**

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Deli Clerk is key member of the team primarily responsible for assisting guests at the deli counter by recommending foods, cutting meats and cheeses, and more. The Deli Clerk provides excellent customer service so that we are returning every traveler to the road better than they came!

**In this role, you can expect to:**

+ Work in a fun, trusting environment focused on great customer service

+ Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude

+ Slice meats and cheeses, take inventory of products on display and promote the products available in their deli department.

+ Process transactions of customers on a point-of-sale (POS) register

+ Clean and prepare workstations; Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers

+ Update displays, cases and other customer-facing areas to ensure new items and promotions are showcased

+ Establish strong communication and rapport with leaders and co-workers

+ Perform other job-related duties as assigned

**What we’d like to see:**

+ A dedicated individual who works well with others and is excited to be part of our team!

+ Prior Deli Clerk experience preferred, but not required

+ Basic computer/POS knowledge preferred

+ Cash handling skills preferred

+ Good verbal communication skills

+ Ability to work flexible hours including nights, weekends and some holidays

**With us, you’ll enjoy:**

+ Medical, dental, vision and life insurance

+ 401(k) with a company match

+ Vacation and paid holidays

+ Tuition reimbursement

+ On-site Meal discounts

+ A wide variety of discounts on technology, travel, food and fuel

+ Opportunity for growth and advancement

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers

**Pay Range**

$15.00 - 15.00 per hour

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals

with a disability may request a reasonable accommodation related to our

recruiting process. If you would like to request an accommodation related to the

recruitment process, please email us at appada@ta-petro.com. In your email,

please include your first and last name, phone number, the position and

location for which you are applying, and details pertaining to the

accommodation request.

**Typical Physical Demands**

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

**Work Environment**

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

**Disclaimer**

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

**Job Summary**

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Deli Clerk is key member of the team primarily responsible for assisting guests at the deli counter by recommending foods, cutting meats and cheeses, and more. The Deli Clerk provides excellent customer service so that we are returning every traveler to the road better than they came!

**In this role, you can expect to:**

+ Work in a fun, trusting environment focused on great customer service

+ Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude

+ Slice meats and cheeses, take inventory of products on display and promote the products available in their deli department.

+ Process transactions of customers on a point-of-sale (POS) register

+ Clean and prepare workstations; Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers

+ Update displays, cases and other customer-facing areas to ensure new items and promotions are showcased

+ Establish strong communication and rapport with leaders and co-workers

+ Perform other job-related duties as assigned

**What we’d like to see:**

+ A dedicated individual who works well with others and is excited to be part of our team!

+ Prior Deli Clerk experience preferred, but not required

+ Basic computer/POS knowledge preferred

+ Cash handling skills preferred

+ Good verbal communication skills

+ Ability to work flexible hours including nights, weekends and some holidays

**With us, you’ll enjoy:**

+ Medical, dental, vision and life insurance

+ 401(k) with a company match

+ Vacation and paid holidays

+ Tuition reimbursement

+ On-site Meal discounts

+ A wide variety of discounts on technology, travel, food and fuel

+ Opportunity for growth and advancement

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers

**Pay Range**

$15.00 - 15.00 per hour

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may

request a reasonable accommodation related to our recruiting process. If you

would like to request an accommodation related to the recruitment process,

please email us at appada@ta-petro.com. In your email, please include your

first and last name, phone number, the position and location for which you are

applying, and details pertaining to the accommodation request.

**Typical Physical Demands**

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

**Work Environment**

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

**Disclaimer**

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

Description

Position Summary:

The Quality Assurance Specialist will report directly to the Compliance Manager of Testing and Quality Assurance. This role is pivotal in executing various regulatory compliance and quality assurance functions for our mortgage lending operations. Key responsibilities include auditing to ensure adherence to Agency and GSE standards, as well as federal and state laws, and internal company policies.

Additional Skills & Qualifications

NO Experience needed! We are looking for people with a strong attention to detail that can adapt to change easily. Recent grads will work for this role

Qualifications:

• Preferred NOT NEEDED experience in mortgage compliance and full audit quality control.

• Preferred NOT NEEDED Minimum of 3 years of experience in the mortgage industry.

• Preferred NOT NEEDED Familiarity with mortgage loan origination systems, particularly EllieMae Encompass360, is advantageous.

• Preferred NOT NEEDED Knowledge of TRID regulations is essential.

• Self-motivated with strong analytical skills, sound judgment, and the ability to manage multiple tasks.

• Excellent communication abilities and a team-oriented mindset.

• Detail-oriented with the capacity to thrive in a fast-paced environment.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Scottsdale,AZ.

Application Deadline

This position is anticipated to close on Jun 14, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Phoenix, Arizona. The ideal candidate will have a passion for delivering exceptional service and possess strong communication skills to assist homeowners with various inquiries and needs. This role requires adaptability, teamwork, and a proactive approach to problem-solving.

Responsibilities:

• Provide courteous and efficient assistance to homeowners, ensuring a positive customer experience during every interaction.

• Respond to a wide range of inbound customer requests, including website support, escrow inquiries, payoff processing, and more.

• Identify homeowners eligible for refinancing opportunities and refer them to the Originations department.

• Conduct outbound collections activities for accounts less than 30 days delinquent, occasionally handling accounts with higher levels of delinquency.

• Analyze and escalate calls appropriately by routing them dynamically to relevant internal teams based on inquiry type.

• Strive to meet or exceed performance expectations related to customer satisfaction and operational efficiency.

• Utilize proprietary software platforms, offering feedback and recommendations to improve system functionality.

• Collaborate with the team to ensure seamless communication and alignment with company goals and values. Requirements • Minimum of one year of experience in a customer-facing role, preferably within a call center environment.

• Prior experience in mortgage servicing, including areas such as property tax, property insurance, collections, or customer service, is highly preferred.

• High school diploma or equivalent required; a college degree is preferred.

• Flexible availability to work varying hours, from part-time to long-term schedules.

• Strong focus on customer service and ability to adapt to diverse personality types.

• Willingness to learn and navigate proprietary servicing software.

• Background in mortgage servicing within a call center environment is highly valued, though general mortgage servicing or call center experience will also be considered. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

Description We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Tucson, Arizona. This role is ideal for someone who thrives in a fast-paced environment and enjoys serving as the first point of contact for clients and visitors. As a Receptionist, you will play a key role in ensuring smooth day-to-day office operations and providing excellent customer service.

Responsibilities:

• Manage a multi-line phone system by answering, transferring, and directing calls to the appropriate departments.

• Greet and assist visitors with a friendly and courteous demeanor.

• Maintain accurate records and organize files to ensure efficient document management.

• Handle email correspondence promptly and effectively.

• Schedule appointments and coordinate meeting arrangements as needed.

• Perform data entry tasks with a high level of accuracy and attention to detail.

• Utilize Microsoft Word, Excel, and Outlook to create documents, manage schedules, and communicate effectively.

• Support the team with general administrative duties to ensure smooth office operations.

• Collaborate with colleagues to address customer inquiries and resolve issues efficiently. Requirements • Proficiency in managing a multi-line phone system.

• Strong customer service skills with a focus on creating positive interactions.

• Experience in data entry with attention to detail and accuracy.

• Effective written communication skills, particularly for email correspondence.

• Excellent interpersonal skills to build rapport with clients and staff.

• Competence in using Microsoft Word, Excel, and Outlook for various administrative tasks.

• Ability to organize files and maintain records systematically.

• Proven ability to prioritize and schedule appointments effectively. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

Description We are looking for a dedicated Customer Service Representative to join our team in Tucson, Arizona. This is a Contract-to-long-term position, offering the opportunity to grow within a supportive and fast-paced environment. The ideal candidate will have a passion for assisting customers and ensuring their needs are met with professionalism and efficiency.

Responsibilities:

• Welcome customers warmly and assist them with inquiries or service needs.

• Coordinate closely with administrative and service teams to ensure seamless customer service experiences.

• Provide valet services as needed while maintaining excellent customer interaction.

• Answer inbound calls professionally and address customer concerns promptly.

• Manage email correspondence effectively, ensuring timely responses and accurate information.

• Handle data entry tasks with precision and attention to detail.

• Schedule appointments efficiently to accommodate customer needs and business operations.

• Process order entries accurately and follow up on any discrepancies.

• Utilize Microsoft Excel and Word for documentation and reporting purposes.

• Support both inbound and outbound call operations to maintain consistent communication with customers. Requirements • Minimum of 2 years of experience in customer service or a related field.

• Proficiency in answering inbound calls and managing call center operations.

• Strong skills in data entry and maintaining accurate records.

• Ability to handle email correspondence professionally and effectively.

• Familiarity with scheduling appointments and managing calendars.

• Competence in using Microsoft Excel and Word for various tasks.

• Demonstrated experience with order entry and resolving customer issues.

• Excellent communication skills, both verbal and written, with a focus on customer satisfaction. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

Description We are looking for a highly organized and meticulous Clerk, Billing to join our team in Phoenix, Arizona. As a key contributor, you will play a vital role in managing billing documentation and ensuring compliance with established procedures. This Contract position requires exceptional communication skills and the ability to work collaboratively in a hybrid environment, with four days onsite per week.

Responsibilities:

• Collaborate with subject matter experts to accurately document billing processes and workflows.

• Create clear and concise documentation, including standard operating procedures (SOPs), job aids, and reference guides.

• Analyze existing processes to identify inefficiencies and recommend actionable improvements.

• Regularly update documentation to reflect changes in processes, systems, and feedback from stakeholders.

• Maintain strict version control and ensure all documentation is easily accessible.

• Support onboarding and training initiatives by providing comprehensive process documentation.

• Ensure compliance with organizational standards and best practices in documentation.

• Utilize Microsoft Word effectively to develop precise and user-friendly documents.

• Coordinate with stakeholders to gather necessary information for process mapping and optimization.

• Drive continuous improvement efforts by identifying opportunities for enhancement. Requirements • Proven experience in creating and managing clear, precise documentation.

• Strong written communication skills with the ability to translate technical concepts into user-friendly language.

• Proficiency in Microsoft Word and other documentation tools.

• Exceptional attention to detail and accuracy in all aspects of work.

• Ability to analyze complex processes and identify areas for improvement.

• Familiarity with standard operating procedures and process mapping methodologies.

• Strong organizational skills and the ability to prioritize tasks effectively.

• Experience collaborating with diverse teams and stakeholders to achieve project goals. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .