Dispatchers, Except Police, Fire, and Ambulance

Warranty Warehouse & Dispatch Manager

Field Service Phoenix, Arizona

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Description

Fluidra is looking for a/an Warranty Warehouse & Dispatch Manager to join our team in Phoenix, AZ.

WHAT YOU WILL CONTRIBUTE

The Warranty Warehouse & Dispatch Manager is responsible for all facets of maintaining and operating our warranty parts warehouse in the local market as well as acts a warranty call dispatcher for the immediate area surrounding the warehouse location. Works in partnership with the local Territory Service Manager and Sales Manager to deliver a high level of customer service to our customers within the local market. Additionally, you will:

+ Daily operation & organization of our warranty parts warehouse

+ Responsible for ordering and maintaining accurate inventory of products in the warranty parts warehouse.

+ Responsible for receiving all inbound deliveries

+ Dispatch of warranty service calls to local warranty centers for repair

+ Maintain accurate log of dispatched calls and proactively communicate to the parties involved daily to maintain a high level of customer service.

+ Communicate daily with local Service Manager & sales reps to ensure customers are being addressed

+ Proactively alert Service Manager of any gaps in warranty coverage so that they can look for and fill those coverage gaps in the territory

+ Ship warranty parts as needed to other service and sales team members to help take care of urgent customer needs

+ Manage all claims and whole good orders within Fluidra Warranty Claims Processing System for the local market

+ Responsible for maintaining supplies needed to host training classes on the warehouse premises

+ Lead by example, exhibiting professional behaviors and strict adherence to all company policies

+ Identify slow moving or obsolete products so we can replace with more critical stock

WHAT WE SEEK

+ 5+ years of related experience in the warehouse and/or dispatching field

+ Strong Leadership & Communication skills

+ Proactive management mentality

+ Familiar with Warehouse Management Systems

+ Strong computer skills (Excel, Word, PowerPoint, Email)

EDUCATION

High school diploma or equivalent

WHAT WE OFFER

An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:

+ 3 weeks of paid vacation

+ 11 paid Holidays

+ Full range of health benefits including medical, dental & vision, short & long-term disability

+ 401(K) matching (100% of first 3% contributed, 50% of the next 2%)

+ Health and wellness programs / gym reimbursement

+ Educational assistance up to $7,000 per year

+ Company sponsored FUN events!

+ Generous product discounts

WHO WE ARE

Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands : Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover ‐ Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.

Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.

Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.

Overview Evening Shift: Hours vary Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 3,700 affiliated providers and over 1,100 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of the hospital's first responder network. As needed, may also be required to work on-call. Keeps customer service as first priority in all interactions Answers and responds to internal, external and security dispatch call traffic Interacts with multiple software platforms to problem solve and serve callers needs Provides numbers, resources and/or information to callers of all types Completes documentation for all calls and service lines supported Alert and activates resources to emergency codes, security issues including staff and patient needs Covers the Customer Navigation Center’s phones after hours, nights, weekends and holidays Activates mass notification calls, paging on-call resources and locates other as needed assets Monitors surveillance cameras, child abduction, radio traffic, monitoring software for facilities, panic alarms etc. Maintains documentation for security tasks, deploys them to calls and tracks their movement Covers or takes call after hours for other service lines or call centers (Hope line, Cancer Center, Interpreters) Assists in training and precepting new staff Helps maintain department resources, service books, downtime resources and flip charts Qualifications Education High School Diploma or GED Required Experience Entry level position. Will provide on the job training Required

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

**Pay Rate: $21.00/Hour, Full Time, Glendale**

**We offer flexible pay options like Weekly Pay and DailyPay**

**Permanent, Full Time, Excellent Benefits, Career Progression**

**Paid Training**

**Free Uniforms**

Allied Universal® is hiring a Hospital Security Operation Center (SOC) Dispatcher **.** The Hospital Security Operation Center Dispatcher will answer telephones and dispatch hospital security personnel accordingly, observe for signs of crime or disorder, monitor video recording devices, and provide information quickly and accurately to the appropriate individuals. The Dispatcher is also responsible for documenting incidents in detailed reports and assisting with the functions of physical and personal security and safety measures of staff, members, and visitors at the healthcare facility.

**RESPONSIBILITIES:**

+ Answer telephones, acknowledge alarm signals, monitor video recording devices as assigned throughout the service area and accurately providing pertinent information to the Security SOC Supervisor

+ Document incidents (including names, actions, and times) on the “Daily Activity Report”

+ Respond to the security needs of their assigned healthcare facility, its agents or contactors and personnel

**QUALIFICATIONS:**

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

+ No prior work experience required

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Job ID:** 2025-1342402

**Location:** United States-Arizona-Glendale

**Job Category:** Security Officer, Part Time Security, Hospital Security

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

**_Unlock Your Potential: Explore a Career in Security Excellence!_**

Now hiring a Security Guard - Dispatcher - Days.

**Pay Rate $** **21.25** **per hour**

**Full Time - Mornings**

Monday - Friday (6:00 AM - 2:00 PM)

**Ideal candidate would have**

+ 1+ Years of Security Experience.

+ Active Arizona Guard Card.

+ 6+ Months of Dispatch Experience.

+ Comfortable using Computers and Tablets.

**Perks and Benefits:**

+ We offer a variety of pay options: Weekly Pay and DailyPay Available

+ Uniforms and Equipment provided at no cost

+ Permanent, Excellent Benefits, Career Progression

+ Paid Time Off

+ Paid Training

+ Health insurance and 401k plans for full-time positions

+ Schedules that fit with your personal life goals

+ Ongoing paid training programs and career growth opportunities

+ Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

As a Security Officer, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

**Responsibilities:**

+ Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

+ Respond to incidents and critical situations in a calm, problem solving manner

+ Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

**Minimum Requirements:**

+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

+ Possess a high school diploma or equivalent, or 5 years of verifiable experience

+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only

**_Apply today and join a company that values internal promotions and offers clear paths for career growth._**

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Job ID:** 2025-1341893

**Location:** United States-Arizona-Scottsdale

**Job Category:** Security Officer, Security Guard

**Description**

**About Austin Industrial**

Austin Industrial delivers premier maintenance, construction, and soft craft services to leading industrial companies across the U.S. An industry leader for more than 60 years, we offer single-source solutions to our customers in the oil, gas, chemical, food, agriculture, power, and manufacturing industries. Our team of 4,000 employee-owners, equipped with innovative technology and optimized procedures, helps owners optimize safety, productivity, profit margins, and cost-efficiency.

DISPATCHER

This person will perform a combination of tasks to check out, track, receive, inspect, repair and store various tools and equipment. Other duties may be assigned.

Specific Duties and Responsibilities:

+ Answers Phones and elicit the information needed to create a work order in SAP

+ Checks out tools upon proper request.

+ Completes requisite paperwork and makes necessary computer entries, if any, in order to effectively track tools.

+ Contact technicians about breakdowns, power outages and spills.

+ Receive/Check out parts for orders and inventory

+ Create work orders via CMMS (SAP)

+ Deliver parts and materials

+ Other duties as assigned.

+ Excellent typing, communication and computer skills

+ Applicants must be legally authorized to work for ANY employer in the United Stated. Austin is unable to sponsor or take over sponsorship of an employment visa for this position.

Schedule: **5/8s Mon-Fri 2:30 PM to 11:00 PM**

**Physical Demands:**

Ability to lift 35lbs on a regular basis..

Qualifications Required for this Position:

**Education** – no minimum education requirements.

**Experience** – 6+ months experience in an Industrial setting preferred; forklift experience or ability to learn is required. SAP experience a plus.

**Austin Industrial is an Equal Opportunity Employer.**

+ _See_ the “Know Your Rights” poster available in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) and Spanish (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) .

+ _See_ the “Pay Transparency Nondiscrimination Provision” poster available in English (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) and Spanish (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_formatted\_Spanish2-27-18ESQA508c.pdf) .

**No Third-Party Inquiries Please**

+ This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( _e._ , payment must be required pursuant to the terms of a written agreement).

**Accessibility Note**

+ If you are a job seeker with a disability and require reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the **People Services Team** at **(877) 831-1217.**

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

We’re Hiring for a Operations Supervisor, in Phoenix, AZ!

Transdev is proud to offer:

+ $20.60/hour

+ Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.

+ Paid time off & vacation.

Our Road/Dispatch Supervisors are responsible for:

+ Communicates job requirements and responsibilities to drivers.

+ Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.

+ Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA

reports and safety violations documents.

+ Observes drivers on the road, and corrects safety problems on the scene while documenting violations.

+ Liaisons between drivers and both clients and organization in customer service issues.

+ Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and

labor policy matters.

+ Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.

+ Meets all driver qualifications at location.

+ Obtains a CDL required to operate vehicles at location, maintains that license, and drives route

periodically.

+ Additional duties as assigned.

To qualify as a Road/Dispatch Supervisor, you’ll need:

+ A High School Diploma or GED

+ Supervisory experience with hourly employees, mass transit supervisory experience preferred.

+ Computer literate with working knowledge of Word, Excel and PowerPoint

+ Familiar with basic vehicle mechanical processes and maintenance

+ Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English

+ Work extended hours regularly, including Saturday

+ Possess working vehicle to travel with in service area as needed

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen

California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy">https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.

Job Category: Operations Support

Job Type: Full Time

Req ID: 1773

Pay Group: UC8

Cost Center: 55506

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

Dispatcher

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Apply



Dispatcher

Salary

$23.80 - $36.18 Hourly

Location

Police Department, AZ

Job Type

Full-Time

Job Number

202400121

Department

Police Department

Opening Date

12/16/2024

Closing Date

3/31/2025 11:59 PM Arizona

FLSA

Non-Exempt

+ Description

+ Benefits

General Summary

Link to Alt Text -Dispatcher (https://www.governmentjobs.com/careers/cityofmaricopaaz/classspecs/1480022?keywords=dispatch&pagetype=classSpecifications)

Essential Duties & Responsibilities

Minimum and Preferred Entrance Qualifications

At the City of Maricopa, you will enjoy premier benefits such as:

+ A 4 Day Work Week

+ Paid Vacation Leave starting at 88 hours

+ 120 Hours of Paid Sick Leave

+ 9 Paid Holidays to include Winter Break or Floating Holidays

+ Affordable Medical Plans starting at Zero Employee Premium Costs

+ Affordable Dental & Vision Plans starting at Zero Employee Premium Costs

+ Telehealth through 98point6

+ Multiple Retirement Plans with Employer Contributions

+ 457 Retirement Plan with up to a 2% contribution match after 1 year of service.

+ Qualified Employer for the Department of Education's Public Service Loan Forgiveness Program

+ Tuition Reimbursement up to $5,250.00 a year.

+ Employer Paid Term Life and AD&D Insurance

+ Short Term Disability

+ Flexible Spending Account & Health Savings Account

+ Free Employee Membership to Copper Sky Multigenerational Center

+ Wellness Program Incentives up to $1,200.00 a year.

+ Employee Assistance Program up to 6 counseling sessions at no cost.

+ Voluntary Benefits such as: Life Insurance, AETNA Supplemental Plans, Legal Shield, and ID Protection.

Employer

City of Maricopa

Address

39700 West Civic Center Plaza

Maricopa, Arizona, 85138

Phone

520-316-6805

Website
http://www.maricopa-az.gov

Apply

Please verify your email addressVerify Email

Dispatcher - Lateral

Print (https://www.governmentjobs.com/careers/cityofmaricopaaz/jobs/newprint/4759478)

Apply



Dispatcher - Lateral

Salary

$23.80 - $36.18 Hourly

Location

Police Department, AZ

Job Type

Full-Time

Job Number

202400122

Department

Police Department

Opening Date

12/16/2024

Closing Date

3/31/2025 11:59 PM Arizona

FLSA

Non-Exempt

+ Description

+ Benefits

+ Questions

General Summary

Link to Alt Text - Dispatcher - Lateral (https://www.governmentjobs.com/careers/cityofmaricopaaz/classspecs/1579631?keywords=dispatch&pagetype=classSpecifications)

Essential Duties & Responsibilities

Minimum and Preferred Entrance Qualifications

At the City of Maricopa, you will enjoy premier benefits such as:

+ A 4 Day Work Week

+ Paid Vacation Leave starting at 88 hours

+ 120 Hours of Paid Sick Leave

+ 9 Paid Holidays to include Winter Break or Floating Holidays

+ Affordable Medical Plans starting at Zero Employee Premium Costs

+ Affordable Dental & Vision Plans starting at Zero Employee Premium Costs

+ Telehealth through 98point6

+ Multiple Retirement Plans with Employer Contributions

+ 457 Retirement Plan with up to a 2% contribution match after 1 year of service.

+ Qualified Employer for the Department of Education's Public Service Loan Forgiveness Program

+ Tuition Reimbursement up to $5,250.00 a year.

+ Employer Paid Term Life and AD&D Insurance

+ Short Term Disability

+ Flexible Spending Account & Health Savings Account

+ Free Employee Membership to Copper Sky Multigenerational Center

+ Wellness Program Incentives up to $1,200.00 a year.

+ Employee Assistance Program up to 6 counseling sessions at no cost.

+ Voluntary Benefits such as: Life Insurance, AETNA Supplemental Plans, Legal Shield, and ID Protection.

01

This position requires at least one (1) year of Dispatch experience, please select which option best describes you experience as a dispatcher.

+ No Experience

+ Less than 1 year

+ 1 year to less than 2

+ 2 years to less than 3

+ 3 years to less than 4

+ 4 years to less than 5

+ 5 years or more

02

Do you currently possess an Arizona Criminal Justice Information System Terminal Operator Certification?

+ Yes

+ No

03

How many years of experience do you have working in a customer service environment?

+ None

+ Less than 1 year

+ 1 to less than 3 years

+ 3 to less than 5 years

+ 5 years or more

Required Question

Employer

City of Maricopa

Address

39700 West Civic Center Plaza

Maricopa, Arizona, 85138

Phone

520-316-6805

Website
http://www.maricopa-az.gov

Apply

Please verify your email addressVerify Email

**Title:**

Lead Dispatcher - Military Move

**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families.

When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through internal collaboration, and with our partners and customers, we’re defining tomorrow’s challenges, then providing the innovative solutions to overcome those challenges, always maintaining our commitment to Zero Harm and Sustainability Platform.

Working at HomeSafe Alliance means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions.

As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.

The HomeSafe team is dedicated to providing fast, easy, and efficient relocation experiences. More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.

**About the Role**

HomeSafe Alliance is seeking a highly experienced and motivated Lead Dispatcher to supervise the dispatching of vehicles and coordinate complex logistics for over 300,000 annual Military Household Goods moves. The Lead Dispatcher will play a key role in overseeing daily operations, managing the dispatch team, and ensuring compliance with federal regulations, contractual obligations, and safety standards. This position works closely with the Dispatch Manager, who handles higher-level concerns and long-term strategic planning.

**Responsibilities/Duties** :

+ Lead and mentor a team of dispatchers, fostering a collaborative and efficient work environment.

+ Develop and implement dispatch strategies to optimize resources, meet operational deadlines, and ensure service excellence.

+ Serve as the primary point of escalation for dispatch-related challenges within the dispatch team, troubleshooting and resolving issues in real-time.

+ Ensure that dispatch schedules are adhered to, proactively managing any deviations or delays.

+ Collaborate with other departments such as warehouse management, safety compliance, and customer service to streamline dispatch operations.

+ Support the development and refinement of Standard Operating Procedures (SOPs) and process flows for dispatch operations.

+ Regularly review dispatch operations and processes, making data-driven recommendations for process improvements.

+ Ensure full compliance with federal regulations, safety standards, and contractual obligations, including driver qualifications, licensing, and vehicle maintenance.

+ Provide regular reports on dispatch performance to senior management, highlighting key performance indicators (KPIs) and improvement initiatives.

+ Stay informed about industry trends, innovations, and regulatory changes that impact dispatch operations, and adapt strategies as needed.

+ Perform other duties as assigned.

**Qualification and Skill Requirements** :

+ High school diploma, or GED required. Preferred undergraduate degree in a related field.

+ Three years’ experience Dispatching or customer service in transportation industry, or related field, with at least 1 year in a supervisory or lead role.

+ Experience in Military household goods or military move highly preferred

+ Ability to read, interpret documents and apply; safety rules, operating and maintenance instructions, and procedure manuals.

+ Ability to prepare routine reports and correspondence.

+ Ability to communicate with drivers and helpers to ensure service is provided in an efficient and effective manner.

+ Must be a U.S. citizen due to contractual requirements.

**Technical Skills:**

+ Proficiency with advanced dispatch software, logistics platforms, and Transportation Management Systems (TMS).

+ Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with experience generating complex reports and performing data analysis.

+ Ability to interpret and apply complex regulatory, safety, and operational policies.

**Leadership Skills:**

+ Proven ability to lead a team in a fast-paced, high-pressure environment while maintaining a positive, team-oriented culture.

+ Strong problem-solving skills with the ability to make decisions quickly and manage escalations efficiently.

**Communication Skills:**

+ Excellent verbal and written communication skills, with the ability to clearly communicate with drivers, warehouse personnel, and other departments.

+ Ability to prepare concise reports and presentations for senior leadership.

+ Must be a U.S. citizen due to contractual requirements.

**Work Hours and Scheduling:**

+ Flexibility and availability required for shift coverage and on-call support during critical operational periods to ensure smooth dispatch operations. Our goal is to ensure comprehensive coverage and support across different time zones and during peak operational periods.

**Key Points:**

+ **Standard Hours:** Monday through Friday, 8:00 AM to 5:00 PM.

+ **Flexibility:** Willingness to work flexible hours, including staggered shifts, nights, and weekends.

+ **Availability:** Ability to adjust the schedule as needed to meet client and business needs.

+ **Team Collaboration:** Coordination with team members to ensure consistent coverage and support.

We value work-life balance and strive to accommodate personal commitments while ensuring business continuity and exceptional client service.

**Note** : This position is fully remote / work from home. HomeSafe will supply appropriate equipment, **employee provided** **high speed internet is required.**

Benefits:

+ Medical, Dental and Vision Insurance.

+ Paid time off (PTO) Three weeks of PTO for newly hired employees

+ 401(k)

+ Health and Wellness Programs

+ Disability, Life and AD&D insurance

+ Employee Support program

+ Family Support: Bright Horizons, child and elder care services

+ Teladoc Medical Experts, second opinion program

+ Travel Accident & Medical

+ TRICARE Supplement Plan

+ Voluntary Benefit Plans

+ And more!

Belong, Connect and Grow at KBR

At HomeSafe, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

**HomeSafe​ — Delivering Solutions, Changing the World.**

HomeSafe has been established to be the premier household goods move management service provider for the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. Our team is dedicated to providing fast, easy, and efficient relocation experiences.

More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As a household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time.

With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.

We thank you for your service, and for the privilege of serving you in return.

**A** **t HomeSafe,** **We Deliver.**

**Fraud Alert**

Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of HomeSafe’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.

HomeSafe will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.

Benefits:

+ Medical, Dental and Vision Insurance.

+ Paid time off (PTO) Three weeks of PTO for newly hired employees

+ 401(k)

+ Health and Wellness Programs

+ Disability, Life and AD&D insurance

+ Employee Support program

+ Family Support: Bright Horizons, child and elder care services

+ Teladoc Medical Experts, second opinion program

+ Travel Accident & Medical

+ TRICARE Supplement Plan

+ Voluntary Benefit Plans

+ And more!

**Other Professional**

**Security & Fire Protection Services Emergency Dispatcher B** Mesa, AZ Posted: 2/12/2025

Job Description

Job ID#:

209966

Job Category:

Other Professional

Position Type:

Associate - W2

Duration:

26

Shift:

1

**PDS Defense, Inc. is seeking a Security & Fire Protection Services Emergency Dispatcher B, in Mesa, AZ. Job ID#209966**

**Job Description:**

Seeking an Emergency Dispatch Specialist to join the team in Mesa, AZ.

The Global Security Operation Center (GSOC) is a dynamic organization that serves as a resource and Communication hub within Security and Fire, to improve the safety and security of people, property, information, and business operations worldwide. The highly skilled Emergency Dispatch team supports Security and Fire operations and enables production across the domestic United States (US), we deliver this unique capability through our exceptional talent.

The GSOC is a 24/7/365 operations center. This position requires the ability to work a rotating schedule to include night shifts.

**Position Responsibilities:**

• Responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic

• Provide approved Pre-Arrival Instructions according to policies and procedures

• Make required and requested notifications

• Perform in a team environment

• Support training and Standard Operating Procedures (SOP) formulation as needed

• Candidate will be Emergency Medical Dispatch (EMD) Certified and in good standing (EMD training is provided in-house)

**Basic Qualifications (Required Skills/Experience):**

• 1+ years of experience multi-tasking and working in a team environment

• Experience using all the following Microsoft Office Applications (Word, Excel, PowerPoint)

• Willing to work variable shifts, including days, nights, weekends, and holidays

**Preferred Qualifications (Desired Skills/Experience):**

• Bachelor's degree or equivalent work or military experience

• 1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security & Fire Protection

• Experience working under stressful situations in a collaborative team environment

• Experience taking ownership of actions and mistakes

• Experience accepting and implementing constructive criticism and feedback

• Experience with hearing and understanding multiple sound sources while simultaneously and accurately documenting information in Computer Aided Dispatch (CAD)

• Experience with being professional and courteous with all customer interactions in person, on the telephone and on the radio

**Education / Experience:**

Education/experience typically acquired

through basic education (e.g. High School

diploma/GED) and typically 1 or more years'

related work experience or an equivalent

combination of education and experience

(e.g. vocational school/Associate)

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Job Requirements

Minimum Security Clearance:

No Clearance

**VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled**

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **http://www.tadpgs.com/candidate-privacy/** or **https://pdsdefense.com/candidate-privacy/**

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled