Dispatchers, Except Police, Fire, and Ambulance

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

**Desired Skills and Experience**

Proficient with Microsoft Word, Excel, Outlook; two (2) years of dispatch and/or routing experience, two (2) years of logistics experience in a fast-paced environment; excellent oral and written communication skills, Bilingual in Spanish is a plus.

**I. Job Summary**

Communicates back and forth with WM Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes WM customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses WM proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for.

**II. Essential Duties and Responsibilities**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

+ Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.

+ Works with sites and the service department to optimize routes based on needs of the customer.

+ Determines the daily level of driver staffing to provide best mix of responsiveness and productivity.

+ Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.

+ Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area.

+ Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.

+ Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.

+ Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field.

**III. Supervisory Responsibilities**

This job has no supervisory duties.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education/Experience

+ Education: High School Diploma or G.E.D (accredited).

+ Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

B. Certificates, Licenses, Registrations or Other Requirements

+ None required.

C. Other Knowledge, Skills or Abilities Required

+ Computer skills with ability to handle multiple programs and systems.

+ Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices.

+ Must have the desire and ability to learn Waste Management proprietary software applications.

**V. Work Environment**

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Must live and work in the U.S.

+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.). most of the work day;

+ Required to exert physical effort in handling objects less than 20 pounds rarely;

+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

+ Normal setting for this job is: office setting.

The expected base pay range for this position across the U.S. is $21.07-$22.07. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

**Benefits**

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.”

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Overview Friday/Saturday 1000-2230 Part-Time Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 4,000+ affiliated providers and over 1,100 volunteers, HonorHealth seamlessly blends collaborative care and approachable expertise to improve health and well-being. People often say care feels different here -- because it does. Learn more at HonorHealth.com. Responsibilities Job Summary The Transport Dispatcher is the main point of contact for the Network Central Transport departments. Regulates and maintains the Transport board on EPIC for hospital and outbuilding areas. Determine and alter run prioritization depending on the urgency of the patient. Explains and teaches transport logic. Relays location and delay of transporters to departments. Ensures runs have been addressed in an efficient manner, relating to the current department standard and patient appointments. Ensure that all customer service standards and quality standards are met for communication with patients and staff. Serves as a liaison between Transport and hospital departments. Operates a central computerized dispatching system (EPIC) following established protocols. Immediately reports issues to the associated hospital departments. Can bypass EPIC and assign specific runs. Follows established guidelines system monitoring, pre-assignment, and prioritization of transport runs. Receives transportation requests by EPIC and telephone. Monitors status of transportation routes, verifies locations, evaluates and codes delays. Maintains close communications with the Central Transport supervisors and manager. Immediately reports any concerns, breaches of protocol and/or access control issues appropriately. Qualifications Education High School Diploma or GED Required Experience 1 year work experience in customer service Required Licenses and Certifications Clinical Other\BCLS - Basic Life Support BLS Training Course C Upon Hire Required

Dispatcher/Controller

Transdev in Phoenix, AZ is hiring a Dispatcher/Controller. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.

Transdev is proud to offer:

+ Competitive compensation package of minimum $48,000 – Maximum $51,000 annually.

Benefits include:

+ Vacation: minimum of two (2) weeks

+ Sick days: 5 days

+ Holidays: 7 days

+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

+ Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.

+ Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.

+ Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.

+ Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.

+ Other duties as required.

Qualifications:

+ High School Diploma or GED; Technical Degree preferred.

+ 3-5 years' experience dispatching.

+ Excellent verbal, interpersonal and customer service skills.

+ Problem solving and analytical skills.

+ Must be able to work shifts or flexible work schedules as needed.

+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

The essential functions of this position require the ability to:

+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.

+ Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces

+ Push and pull objects up to 10 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

+ Successfully pass a pre-employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants:Please Click Here for CA Employee Privacy Policy.

Job Category: Call Center / Dispatch / Reservationist / Scheduler

Job Type: Full Time

Req ID: 3305

Pay Group: 38J

Cost Center: 709

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.

Overview

Join the NDCP Team and Make a Difference!

Unlock Your True Potential!

Seeking Dispatcher- Phoenix, AZ

Must have a Class A CDL!

GREAT SCHEDULES!

+ Monday-Friday

+ 11am-7:30pm

GREAT PAY!

GREAT BENEFITS!

+ Competitive medical and dental insurance plans effective on your date of hire

+ Competitive vision plans effective the first of the month following date of hire

+ Competitive medical/prescription drug and dental insurance plans effective on your date of hire

+ Paid vacation, holidays and personal time off

+ 401(k) retirement savings plan with company matching

+ Tuition discount program

+ Employee discount programs

+ Opportunities to grow your career

Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.

Responsibilities

+ Dispatches fleet at distribution center and related hubs ensuring that all routes are staffed appropriately.

+ Reviews time cards and E-time – corrects E-time scans.

+ Tracks status of vehicles and equipment.

+ Reacts to breakdowns and accidents.

+ Checks overages, shortages and damages and corrects with drivers.

+ Maintains accurate records on the movement of goods to store locations.

+ Schedules drivers for next shift.

+ Processes PeopleNet trips from driver computers.

+ Ensures compliance with Department of Transportation Hours of Service.

+ Creates weekly mileage report for all units.

+ Reviews accuracy of shuttle drivers’ payroll submissions.

+ Tracks over/under hours for route drivers

Qualifications

+ Industry experience or equivalent education

+ High School Diploma or equivalent required.

+ Strong oral and written communications skills

+ Ability to interact well with employees

+ Knowledge of MS Office: Word & Excel

+ 1 - 3 Years of transportation

+ Class A CDL license required

Email a friend this job (https://drivers-natdcp.icims.com/jobs/5630/dispatcher/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336180789)

Job LocationsUS-AZ-Phoenix

Posted Date2 months ago(1/30/2025 8:18 AM)

ID 2025-5630

# of Openings 1

Category Transportation

**Job Summary Details:**

ABM is hiring for Airline Dispatcher in our Sky Harbor Airport! The Airline Dispatcher receives wheelchair assistance requests from clients and customers and assigns individuals and teams to respond to those requests.

ABM is hiring for Airline Dispatcher in our Sky Harbor Airport! The Airline Dispatcher receives wheelchair assistance requests from clients and customers and assigns individuals and teams to respond to those requests.

Pay: $15.00 / Hourly

Schedule: Sunday- Thursday 3pm-11:30pm

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | Front Line Team Members | (Programa de Beneficios de ABM)

**Basic Qualifications:**

• Must be 18 years of age or older

• No high school diploma, GED or college degree required.

**Preferred Qualifications:**

• One (1) year of prior multi-line reception experience or dispatching experience preferred

**Responsibilities:**

• Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

• Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

• Ensure timely and efficient movement of resources according to work orders and/or resource schedules

• Oversee all communications within specifically assigned area(s)

• Receive or prepare work orders and work schedules

• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information

• Recognize and mitigate a variety of issues encountered within the department and other work environments

• Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources

• Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;

• Compile statistics and reports on work progress.

• Monitor daily services and provide updates and reports

• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply

Military Occupational Specialty Code: 51R, 6370, 1141

Same Posting Description for Internal and External Candidates

Same Posting Description for Internal and External Candidates

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes.

For more information, visit www.abm.com .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Pay: $22.00 - $24.00 Per Hour**

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM

ABM 2025 Employee Benefits (Frontline) (https://www.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | Programa de Beneficios de ABM (2025) (https://www.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_Spanish\_v2\_9.5.24.pdf)

**Position Responsibilities:**

• Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

• Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

• Ensure timely and efficient movement of resources according to work orders and/or resource schedules

• Oversee all communications within specifically assigned area(s)

• Receive or prepare work orders and work schedules

• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information

• Recognize and mitigate a variety of issues encountered within the department and other work environments

• Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources

• Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;

• Compile statistics and reports on work progress

• Monitor daily services and provide updates and reports

• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

Performs other duties as assigned or requested

**Knowledge, Skills & Abilities**

One (1) year of prior multi-line reception experience or dispatching experience preferred

Good communication skills both written and verbal

Knowledge of MS Office including word, outlook, excel and powerpoint

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply

Military Occupational Specialty Code: 51R, 6370, 1141

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes.

For more information, visit www.abm.com .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**_Great company. Great people. Great opportunities._**

If you’d like the chance to make your mark with the world’s largest equipment rental provider, **come build your future with United Rentals!**

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

**What you'll do:**

+ Daily scheduling of UR Drivers and outside haulers with proactive forward planning

+ Manage constant change to the daily schedule to meet customer demands

+ Manage inter-company transfer hauling

+ Communicate Driver schedules and expectations

+ Become expert on dispatch system, supporting applications, and dispatch processes

+ Be a key player in the daily branch planning meeting

+ Monitor and perform to dispatch metrics

+ Provide excellent service to both external and internal customers

+ Communicate with the team clearly, concisely, and honestly

+ Assist in taking customer telephone orders for deliveries, pickups and service

+ Assist Inside sales team as needed

+ Other duties as assigned

**Requirements:**

+ College degree preferred or equivalent experience

+ Diligent attention to safety

+ Strong ability to multitask in a fast-paced environment

+ Superior customer service, teamwork and verbal/written communication skills

+ Keen attention to detail

+ Analytical and processes oriented

+ Planner, preparer, problem solver, decision maker

+ Valid driver's license with acceptable driving record

+ Technical knowledge of DOT/Federal Motor Carrier rules and regulations

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

**_Why join us?_**

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

+ Paid Parental Leave

+ United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)

+ Employee Discount Program

+ Career Development & Promotional Opportunities

+ Additional Vacation Buy Up Program (US Only)

+ Early Wage Access through Payactiv (US Hourly Only)

+ Paid Sick Leave

+ An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)

Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

**_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability._**

**_Great company. Great people. Great opportunities._**

If you’d like the chance to make your mark with the world’s largest equipment rental provider, **come build your future with United Rentals!**

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

**What you'll do:**

+ Daily scheduling of UR Drivers and outside haulers with proactive forward planning

+ Manage constant change to the daily schedule to meet customer demands

+ Manage inter-company transfer hauling

+ Communicate Driver schedules and expectations

+ Become expert on dispatch system, supporting applications, and dispatch processes

+ Be a key player in the daily branch planning meeting

+ Monitor and perform to dispatch metrics

+ Provide excellent service to both external and internal customers

+ Communicate with the team clearly, concisely, and honestly

+ Assist in taking customer telephone orders for deliveries, pickups and service

+ Assist Inside sales team as needed

+ Other duties as assigned

**Requirements:**

+ College degree preferred or equivalent experience

+ Diligent attention to safety

+ Strong ability to multitask in a fast-paced environment

+ Superior customer service, teamwork and verbal/written communication skills

+ Keen attention to detail

+ Analytical and processes oriented

+ Planner, preparer, problem solver, decision maker

+ Valid driver's license with acceptable driving record

+ Technical knowledge of DOT/Federal Motor Carrier rules and regulations

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

**_Why join us?_**

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

+ Paid Parental Leave

+ United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)

+ Employee Discount Program

+ Career Development & Promotional Opportunities

+ Additional Vacation Buy Up Program (US Only)

+ Early Wage Access through Payactiv (US Hourly Only)

+ Paid Sick Leave

+ An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)

Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

**_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability._**

Join a large non-profit Healthcare system based in MN!

Job Description

+ Through member and provider contact, coordinate accurate and efficient transportation of members to health-related appointments. Contact will take place via telephone, fax, voicemail and in person. Specific duties and responsibilities include:

+ Answer, resolve, track and document telephone calls from members and providers in a timely and professional manner. Interpret member eligibility and coverage through thorough knowledge of the contracts, policies and procedures. Communicate with internal departments, members, providers and other customers regarding the transportation benefit in both verbal and written form, including faxing rides to providers at the appropriate times.

+ Evaluate rider needs to provide best use of provider resources including bus passes, vans, or taxi cabs.

+ Identify trends/issues that emerge in calls/correspondence, and inform Lead Representative or Supervisor. Assist in the development and communication of resolutions to internal staff as requested.

+ Demonstrate and maintain a thorough and complete working knowledge of appropriate UCare information management systems and the ACD phone system.

+ Maintain good working relationships and open communication with internal and external customers.

Main Position Details:

Start: 5/12

Pay: $22

Schedule: Must be available Monday - Sunday between 8:00am - 8:00pm CST

Location: 100% remote. Equipment will be provided

Skills & Qualifications

+ High school diploma / GED

+ 2+ years of call center experience, preference given to someone who has worked from home.

+ Consistent work history

+ Preference given to candidates with health insurance (HMO), physician group practice, or community agency. Bilingual in Spanish, Somali, or Hmong

Pay and Benefits

The pay range for this position is $21.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Apr 17, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Dispatcher is responsible for the coordination of communications between management/office personnel and outside entities/customers to field personnel. This involves analyzing information and resources to determine the necessary incident coverage and notification.

**MINIMUM QUALIFICATIONS**

This position requires a minimum of one year of dispatching work experience or equivalent in natural gas utility or related field.

This position must possess strong interpersonal skills and the ability to communicate effectively with internal and external customers, in addition to outside agencies. This position must also have the ability to work independently with minimal supervision and be able to prioritize workload, multi-task, have a thorough knowledge of other Southwest Gas departments, plus job knowledge of department-applicable practices and procedures, have the ability to read and interpret maps, must possess complex problem-solving skills, have the ability to make quick and accurate decisions and work under pressure and must have the ability to adapt to changes in technology and processes.

**TYPICAL JOB FUNCTIONS**

+ Perform emergency dispatch procedures

+ Maintain documentation of emergency incidents

+ Responsible for dispatching field personnel, as well as complying with the various department procedures

+ Maintain knowledge and compliance of Company policy and procedures

+ Understand and operate various computers and computer programs

+ Promote customer relations with internal and external customers

+ Monitor field personnel using GPS, radio, cell phones and landline; remaining in constant communication until incident is complete

+ Record and monitor all gas odor calls

+ Coordinate, communicate and monitor all field resources to complete emergency calls

+ Monitor and assign daily workload using a field resource management system

+ Monitor electronic line locates

+ Comprehend and initiate action to apply procedures appropriate to the situation in time-critical, deadline-driven environment without direct supervision

+ Research and provide information for post incident reviews and data requests

+ Perform other duties as assigned

+ Regular and predictable attendance is a condition of employment and is an essential function of the job

**SPECIAL REQUIREMENTS**

+ Meet and maintain the physical requirements of the position.

+ Must be able to be on-call.

+ Must be able to be contacted and respond for emergency duty when on-call.

+ Must respond to base location or emergency site within one hour when on-call.

+ Must possess a valid driver’s license.

+ Must be available to perform shift work, staggered workweek, including recognized holidays.

+ Must be available to work overtime.

+ Must be able to work in another location, district, or department.

+ Must be able to participate in applicable training programs, i.e., field rides, formal training, etc.

+ Must successfully complete all aspects of required training.

+ Must comply with Company rules of general conduct, Company policies and procedures.

This position is regulated by the Department of Transportation (DOT) under Title 49 CFR Part 382 and Part 40. Any applicant/employee who performs a DOT covered function or is licensed and would operate a commercial vehicle for the Company will be subject to drug and alcohol testing under the Company’s DOT drug and alcohol testing programs. Any employment, transfer, or promotion offer made for this position is contingent upon taking and passing a drug test prior to the commencement of the new role. If an applicant/employee fails the drug test, any offer of employment, transfer, or promotion will be revoked.

**SALARY DETAILS**

Phoenix: $35.88 - $48.55

At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.

**Our History**

Southwest Gas Corporation was founded in 1931 and is a subsidiary of Southwest Gas Holdings Inc (https://www.swgasholdings.com/) . We provide natural gas service to Arizona, Nevada, and portions of California. Our communities, and the more than 2 million customers we serve, are the reasons why we've been heating things up for decades. So, whether you’re enjoying a backyard barbeque with friends, getting cozy indoors during the winter, or preparing an epicurean delight in your new restaurant, Southwest Gas is here to support your comfort and your lifestyle.

Southwest Gas is an equal opportunity employer, disability/veteran.