Business Management & Administration
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services.
Business Management & Administration Industry
Are you interested in training?
Contact an Advisor for more information on this career!Customer Service Representatives
Average
$38,100
ANNUAL
$18.32
HOURLY
Entry Level
$29,000
ANNUAL
$13.94
HOURLY
Mid Level
$37,080
ANNUAL
$17.83
HOURLY
Expert Level
$48,220
ANNUAL
$23.18
HOURLY
Customer Service Representatives
Customer Service Representatives
Job Titles
Entry Level
JOB TITLE
Probationary Customer Service Representative
Mid Level
JOB TITLE
Customer Service Representative
Expert Level
JOB TITLE
Supervisor Customer
Supporting Programs
Customer Service Representatives
Customer Service Representatives
01
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
02
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
03
Check to ensure that appropriate changes were made to resolve customers' problems.
04
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
05
Determine charges for services requested, collect deposits or payments, or arrange for billing.
06
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
07
Refer unresolved customer grievances to designated departments for further investigation.
08
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
09
Review insurance policy terms to determine whether a particular loss is covered by insurance.
10
Solicit sales of new or additional services or products.
Customer Service Representatives
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
English Language
KNOWLEDGE
Administration and Management
KNOWLEDGE
Sales and Marketing
KNOWLEDGE
Mathematics
SKILL
Active Listening
SKILL
Service Orientation
SKILL
Speaking
SKILL
Reading Comprehension
SKILL
Critical Thinking
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Speech Clarity
ABILITY
Speech Recognition
ABILITY
Problem Sensitivity
Customer Service Representatives
**Overview**
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
**Opening available at the following branch location:**
+ 3448 Gateway Blvd, Prescott, AZ 86303
**This is a FULL TIME position with a starting rate of pay $17.00 / hour based on a 40 hour workweek.**
We offer a robust **Benefits Package** including, but not limited to:
+ Employee discount
+ Retirement savings plan
+ Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
+ Life Insurance
+ Training and development
Apart from religious observation, must be able to work the following schedule:
**Monday-Friday 7:30am - 4:00pm**
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
**Responsibilities**
We are hiring now for immediate openings. Responsibilities include:
+ Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
+ Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
+ Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
+ Meet and greet customers in a friendly and timely manner
+ Provide directions and general assistance
+ Assist to assess condition of rental upon return
+ Process returns, check-ins and exit kiosk transactions
+ Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
+ Understand and communicate rental terms and conditions, vehicle features and other services
+ May sell optional protection products, upgrades, fuel options and other additional equipment
+ Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
+ Clean vehicle interior and exterior by hand or by operating washing equipment when needed
+ Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
+ Perform miscellaneous and backup duties job-related duties as assigned
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ Must have at least 1 year of face to face customer service experience within the last 5 years.
+ Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
+ No drug or alcohol related conviction on driving record in the past 5 years
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
+ Apart from religious observation, must be able to work the following schedule(s): **Monday-Friday 7:30am - 4:00pm**
+ Must be at least 18 years old
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.
Full Time
**Overview**
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.
**The position is an OVERNIGHT Full Time position (40 hours per week) -** **Position pays $18 / hour**
**Job location: Sky Harbor Airport Rental Car Center**
We offer:
+ Paid time off
+ Employee rental car discounts
+ Retirement savings plan including 401k with matching profit sharing
+ Health Insurance
+ Life Insurance
+ Dental Insurance
+ Vision Insurance
+ Training and development
**Apart from religious observation, must be available to work ONE of the following schedule(s):**
+ Wednesday - Saturday flexible start times
**Responsibilities**
+ Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.
+ Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
+ Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.
+ Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.
+ Answer telephone in a friendly, helpful and prompt manner.
+ Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
+ Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.
+ Assist customers within the queue to minimize any wait time and provide the most efficient service possible.
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ Must be at least 18 years of age
+ Minimum of 1 year experience of face to face customer service within the last 5 years.
+ Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
+ No drug or alcohol related conviction on driving record in the past 5 years
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
+ Must not have interviewed with Enterprise for a customer service position at Sky Harbor position in the last 12 months
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.
Full Time
Join Our Growing Transportation Operations Team!
Be part of a fast-paced, expanding team that manages daily freight movements across North American fulfillment centers. This is a great opportunity to grow your career in logistics while contributing to a high-impact, data-driven environment.
What You’ll Do
+ Coordinate freight operations to ensure top-tier customer service.
+ Communicate with carriers, vendors, and suppliers.
+ Analyze data using Excel, Access, and SQL to drive decisions.
+ Monitor appointment and arrival reports to optimize performance.
+ Present weekly insights and lead process improvement initiatives.
+ Escalate and resolve operational issues effectively.
+ Develop and track performance metrics to support business goals.
What You Bring
+ Strong customer service and communication skills.
+ Proficiency in Excel and other MS Office tools.
+ Problem-solving mindset with a focus on logistics and operations.
+ Ability to work independently in a fast-paced setting.
Nice to Have
+ Experience in transportation or logistics.
+ Customer account management and conflict resolution.
+ Comfort with data analysis and handling customer calls.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Jul 31, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
Full Time
Join Our Growing Transportation Operations Team!
Be part of a fast-paced, expanding team that manages daily freight movements across North American fulfillment centers. This is a great opportunity to grow your career in logistics while contributing to a high-impact, data-driven environment.
What You’ll Do
+ Coordinate freight operations to ensure top-tier customer service.
+ Communicate with carriers, vendors, and suppliers.
+ Analyze data using Excel, Access, and SQL to drive decisions.
+ Monitor appointment and arrival reports to optimize performance.
+ Present weekly insights and lead process improvement initiatives.
+ Escalate and resolve operational issues effectively.
+ Develop and track performance metrics to support business goals.
What You Bring
+ Strong customer service and communication skills.
+ Proficiency in Excel and other MS Office tools.
+ Problem-solving mindset with a focus on logistics and operations.
+ Ability to work independently in a fast-paced setting.
Nice to Have
+ Experience in transportation or logistics.
+ Customer account management and conflict resolution.
+ Comfort with data analysis and handling customer calls.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Jul 31, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
Full Time
**About this role:**
Wells Fargo is seeking Associate Customer Service Representatives to join our Auto team in Chandler, AZ. This team is part of our Consumer Lending business, empowering millions of customers to achieve their dreams every day. Find out why we’re the #1 financial services company to grow YOUR career. Apply today.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with immediate team, as well as internal and external customers
+ Fulfill additional duties upon request
**Training Schedule:**
+ Training hours are Monday through Friday, from 8:00 AM to 5:00 PM
+ Training is expected to be 6 weeks, but may vary
+ Training will be held onsite at the posted work location: 2501 S Price Road – Chandler, Arizona 85286
**Work Schedule:**
+ Hybrid work schedule with alternate weeks in-office
+ Department hours are Monday through Friday, from 7:00 AM to 9:00 PM
+ Specific work hours will be assigned prior to the end of training
+ Rotating Saturday shift, from 7:00 AM to 4:30 PM
+ Shift pay differential may apply
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Call center customer service experience in the financial services industry
+ Prior work exposure within auto operations
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
+ Bilingual speaking, reading, and writing proficiency in Spanish/English is a plus
**Job Expectations:**
+ Must work on-site at the location posted
+ This position is not eligible for Visa sponsorship
+ Must be able to attend full duration of required training period
+ Flexibility to adjust hours, as needed, based on business need
+ Ability to work additional hours as needed
+ Your work schedule may include working some holidays upon request
**Posting Location:**
+ 2501 S Price Road – Chandler, Arizona 85286
**Posting End Date:**
24 Jul 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-475190
Full Time
**About this role:**
Wells Fargo is seeking a Customer Service Representative in Credit Card Premier - Spanish. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers.
**In this role, you will:**
+ Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Interact with customer service team and perform moderately complex customer support tasks
+ Manage risk by following all policies and procedures and staying abreast of changes to them
+ Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
+ Receive direction from customer service supervisor and escalate non-routine questions
**Required Qualifications:**
+ 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Bilingual speaking and reading proficiency in Spanish/English
**Desired Qualifications:**
+ Knowledge and understanding of credit card products, policies, and procedures; within a call center environment
+ Exposure to Wells Fargo CSS (Customer Service System)
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
+ Ability to interact with integrity and a high level of professionalism with all levels of customers, team members, and management
+ Ability to influence, educate, and connect customers to technology and share the value of digital banking options
+ Good attention to detail and accuracy skills
+ Basic Microsoft Office Skills
+ Ability to navigate multiple computer systems, applications, and utilize search tools to find information
+ Experience delivering results in a fast-paced, deadline driven environment
+ Ability to quickly learn business operations and processes
+ Excellent verbal, written, and interpersonal communication skills
**Job Expectations:**
+ Must take and pass required Spanish language assessment
+ Candidate must reside within a reasonable commute to the address listed in the posting
+ Must be able to attend full duration of required training period
+ Relocation assistance is not available for this position
+ This position offers a hybrid work schedule
+ Ability to work nights, weekends, and/or holidays as needed or scheduled
+ This position is not eligible for Visa sponsorship
**Available shifts:** Variety of shifts
**Location:** 2150 W Pinnacle Peak Rd, Phoenix, AZ
**Training and Schedule:**
+ Training start date: 9/15/2025 (in office) Monday - Friday. Training hours are to be determined. You are required to attend the full duration of the paid training.
+ Hours of operation: 24 hours a day/7 days a week. Your regular work schedule will be based on availability, business needs, and may include working at least one weekend day and some holidays. Opening/Closing schedules are subject to adjust with Daylight Savings Time.
+ Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
+ Position may be eligible for a 5% language differential under the terms of the language differential policy.
**Posting End Date:**
25 Jul 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-475154
Full Time
Customer Service Representative - Phoenix AZ
Our Company Is looking for a Customer Service Representative (one position). New Haven offers our employees benefits (Medical, Dental, Optical and Life Insurance). We also offer an HSA, Flexible Spending and a matching 401(k). We provide Uniform shirts to our drivers at no charge. A new updated time off policy.
For over a century, New Haven has been a family business that greatly values our relationships with our customers and the integrity, durability and workmanship of our products.
Our products combine innovative designs, engineering excellence and top-of-the-line components and are reflective of our years of experience in and dedication to the various industries we serve. New Haven is dedicated to providing you and your company with the highest quality CORRUGATED, PACKAGING, MOVING EQUIPMENT and CARGO CONTROL available in the market.
We are excited to announce our 115th anniversary, during which time we have served the Moving, Transportation, Entertainment, Aeronautics, Health, and Aerospace industries, as well as Government Agencies, Universities, Libraries, Museums, and Corporations.
New Haven began with a single horse-drawn wagon. No matter how technologically advanced we have become (we were the first ever company to utilize lasers in our manufacturing of Furniture Moving Pads and our Cargo Control is now employed in outer space), we still retain a personalized orientation with our customers and care about your individual success.
POSITION SUMMARY:
Receive, investigate and respond to all customer inquiries regarding shipments, products and orders. Input Phone/fax orders and relative data into the computer by performing the following duties:
Essential Job Functions
+ Always interact with customers with a sense of enthusiasm and a positive helpful attitude.
+ Receive, Enter and Print Sales Orders via Telephone or Email or Walk-In. Checking to make sure stock is available and referencing customer sales history. Collect and document payment for all orders without payment terms. Offer additional merchandise or services where appropriate.
+ Coordinate with Customers and New Haven Sales Representatives and advice regarding availability of stock and order fulfillment timeframe, as well as any possible substitutions or clearance specials.
+ Field customer complaints regarding any billing issues or necessary order corrections.
+ Coordinate the fulfillment of all Web Orders. Advising product availability, fulfillment timeframe and Freight costs with Web Customers and New Haven Web Order Team.
+ Confer with customers, project managers and sales reps either by Telephone, email or Walk-In
+ concerning rental orders, equipment availability, delays and returns.
+ Write up Rental orders and returns noting any special instructions with delivery or pick up and forklift availability, Parking restrictions, long push or 2nd man necessity and COI Requirements.
+ Participate in Inventory Friday and Saturday multiple times a year, helping to count and enter counts into a spreadsheet.
Secondary Duties:
+ Assist in office filing, making sure all paperwork is sorted and stored in the appropriate location.
+ Assist in sorting the day’s work for processing.
+ Help maintain a clean and organized office space. Letting the appropriate person know when office supplies need to be re-ordered.
+ Follow any other direction given by management.
+ Housekeeping
+ Assist with counting and verifying inventory.
+ Observes and adheres to all safety rules and regulations
Full Time
About the Role
We are seeking a tech-savvy and service-oriented representative to provide outstanding support to financial professionals, their teams, and internal business partners. In this role, you’ll troubleshoot and guide users through proprietary and third-party software, office applications, and browsers—ensuring a smooth and professional experience.
Key Responsibilities
+ Deliver exceptional customer service by assisting users with software navigation, troubleshooting, and issue resolution.
+ Support a variety of platforms including Microsoft Office, Exchange, iOS, Android, and multiple browsers.
+ Log detailed reports of support issues and maintain accurate records in the service tracking system.
+ Collaborate with escalation teams to ensure timely and effective resolution of complex issues.
+ Respond to inquiries, service requests, and complaints with professionalism and empathy.
+ Maintain compliance with financial regulations while resolving client concerns.
+ Continuously build knowledge of financial industry terminology and recurring issues to offer effective solutions.
+ Promote a positive client experience through clear communication, professionalism, and a commitment to exceeding expectations.
Required Skills & Qualifications
+ 1–3 years of customer service experience in Financial Services or Information Technology.
+ Proficiency in Microsoft Windows, Office, Exchange, iOS, Android, and multiple browsers.
+ Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
+ Ability to simplify and clarify complex information for clients.
+ Excellent verbal and written communication skills, including active listening and professional phone etiquette.
+ Strong customer focus, organized work style, and a proactive attitude.
+ Adaptability and resilience in a fast-paced, ever-changing environment.
Pay and Benefits
The pay range for this position is $23.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Jul 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Full Time
Join a Growing Healthcare Tech Company here in the Valley!
Job Description:
+ Assit members & patients through Chat, Email & Inbound call (40 - 60 Per Day).
+ Respond to general inquirings from patients regarding their account such as insurance/billing, appointment management, or prior authorizations.
+ Coordinate care among our members' care partners such as pharmacies, testing laboraties, specialists, & insurance providers.
+ Resolve general tech issues & problem solve a resolution for the member.
+ Become comfortable in navigating our systems such as RingCentral, Slack, G-Suite, Zoom, & our Electronic Medical Record System.
Healthcare Customer Service Rep Main Details:
Start Date: 8/11
Pay: $19.25/Hour. Increase to $20.00/Hour once permanent!
Schedule: Monday - Sunday 6:00am - 6:00pm (8-Hour shift)
Location: Tempe, AZ. Near Rio Salado & N Priest
Benefits of this Healthcare Customer Service Role:
+ Pay Increase to $20.00/Hr
+ 1.25 shift differential pay for any hours worked on the weekend or after 6:00pm, $24.00/Hour
+ Endless career advancement opportunities with a growing & upcoming company
+ Paid sabbatical after 5 and 10 years
+ Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
+ Competitive Medical, Dental and Vision plans
+ Free memberships for yourself, your friends and family
+ Pre-Tax commuter benefits
+ PTO cash outs - Option to cash out up to 40 accrued hours per year
+ They pay 100% life insurance and disability insurance
+ 401K Match
Pay and Benefits
The pay range for this position is $19.25 - $19.25/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Mesa,AZ.
Application Deadline
This position is anticipated to close on Jul 30, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Full Time
Join a Growing Healthcare Tech Company here in the Valley!
Job Description:
+ Assit members & patients through Chat, Email & Inbound call (40 - 60 Per Day).
+ Respond to general inquirings from patients regarding their account such as insurance/billing, appointment management, or prior authorizations.
+ Coordinate care among our members' care partners such as pharmacies, testing laboraties, specialists, & insurance providers.
+ Resolve general tech issues & problem solve a resolution for the member.
+ Become comfortable in navigating our systems such as RingCentral, Slack, G-Suite, Zoom, & our Electronic Medical Record System.
Healthcare Customer Service Rep Main Details:
Start Date: 8/11
Pay: $19.25/Hour. Increase to $20.00/Hour once permanent!
Schedule: Monday - Sunday 6:00am - 6:00pm (8-Hour shift)
Location: Tempe, AZ. Near Rio Salado & N Priest
Benefits of this Healthcare Customer Service Role:
+ Pay Increase to $20.00/Hr
+ 1.25 shift differential pay for any hours worked on the weekend or after 6:00pm, $24.00/Hour
+ Endless career advancement opportunities with a growing & upcoming company
+ Paid sabbatical after 5 and 10 years
+ Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
+ Competitive Medical, Dental and Vision plans
+ Free memberships for yourself, your friends and family
+ Pre-Tax commuter benefits
+ PTO cash outs - Option to cash out up to 40 accrued hours per year
+ They pay 100% life insurance and disability insurance
+ 401K Match
Pay and Benefits
The pay range for this position is $19.25 - $19.25/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Jul 30, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Full Time
Business Management & Administration
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