Educational, Guidance, and Career Counselors and Advisors

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

As an **ER Patient Registrar,** we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enable us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

**Hours:** Thurs 12p-6p, Fri-Sun 6a-6p

**Location:** 7300 North 99 th Avenue Glendale, Arizona. (This position may occasionally travel to or work from other local locations on an on-call/as-needed basis.)

**Primary Responsibilities:**

+ Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units

+ Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration

+ Properly identifies the patient to ensure medical record numbers are not duplicated

+ Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete

+ Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital’s information system for regulatory compliance and audit purposes

+ Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement

+ Carefully reviews all information entered in ADT on pre-registered accounts

+ Verifies all information with patient at time of registration; corrects any errors identified

+ Identifies all forms requiring patient/guarantor signature and obtains signatures

+ Ensures all required documents are scanned into the appropriate system(s)

+ Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.)

+ Follows “downtime” procedures by manually entering patient information; identifying patient’s MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live

+ Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas

+ Assesses self-pay patients for presumptive eligibility and when appropriate initiates the process

+ In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. as required

+ Monitors and addresses tasks associated with the Mede/Analytics PAI tool

+ Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage

+ Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations

+ Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary

+ Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed

+ Identifies payer requirements for medical necessity

+ Verifies patient liabilities with payers, calculates patient’s payment, and requests payment at the time of registration

+ Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment

+ Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment

+ Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay

+ When collecting patient payments, follows department policy and procedure regarding applying payment to the patient’s account and providing a receipt for payment

+ Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system

+ When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient’s ability to pay

**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**

+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+ Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

+ More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED (or higher)

+ 1+ years of customer service experience

+ 1+ years of experience with requesting and processing financial payments

+ Beginner level of proficiency working with computers/data entry

**Preferred Qualifications:**

+ 1+ years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles

+ General understanding of insurance policies and procedures

+ Working knowledge of medical terminology

+ Able to perform basic mathematics for payment calculation

**Soft Skills:**

+ Excellent interpersonal, communication and customer service skills

****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO, #RED

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

The **Patient Access Specialist (Financial Counselor)** functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.

This position is Per Diem and will work on an as needed basis. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. Schedule will be given at the time of hire, subject to business needs. It may be necessary, given the business need, to work occasional overtime. Our office is located at 1955 W FRYE RD Chandler, AZ.

**Schedule** : Friday 8:00 - 4:30pm with varying weekend day shifts

**Primary Responsibilities:**

+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting

+ Obtains referral, authorization and pre-certification information and documents this information in system

+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due

+ Trains staff on computer systems, new processes, payer updates and assigned reporting

+ Functions as a superuser for primary computer systems

+ Proactively identifies and leads department process improvement opportunities

+ Works on Special Projects as needed

+ Performs the duties of a Patient Access Representative

+ Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma/GED (or higher)

+ 2+ years of customer service experience such as in a hospital, office setting, customer service setting, or phone support role

+ 1+ years of electronic health record experience

+ Must be 18 years of age OR older

+ Ability to work 100% onsite at 1955 W FRYE RD, Chandler, AZ

**Preferred Qualifications:**

+ 1+ years of experience with prior authorizations

+ Experience with Microsoft Office products

+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting

+ Working knowledge of medical terminology

+ Understanding of insurance policies and procedures

+ Experience in insurance reimbursement and financial verification

+ Ability to perform basic mathematics for financial payments

+ Experience in requesting and processing financial payments

**Soft Skills:**

+ Strong interpersonal, communication and customer service skills

**Physical and Work Environment:**

+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset

****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**

The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO #RED

**Primary City/State:**

Phoenix, Arizona

**Department Name:**

WIS-Post Partum-Hosp

**Work Shift:**

Day

**Job Category:**

Administrative Services

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Banner Estrella Medical Center, a magnet designated hospital, is located near Loop 101 and Thomas Road in West Phoenix, proudly serves the West Valley, spanning over 15 zip codes. In joining our team, you will be part of a closely-knit Women and Infant’s Department that continually delivers outstanding, safe, and high-quality care to our mothers, their family, and our littlest patients. Our 36 bed Postpartum unit, provides compassionate care for mother and baby during their inpatient stay. This department collaborates with many professional disciplines to ensure safe effective patient care to achieve our excellent patient outcomes. Our Postpartum nurses educate and assist new mothers with physical and emotional needs during the postpartum period. Our unit has made contributions towards the nursing profession by sharing our knowledge, findings, and expertise through many avenues such as national nursing conferences. Do you have what it takes to be part of our team? Bring your talent and passion for postpartum patient care to Banner Estrella Medical Center!

As a Birth Registrar, you will be responsible for assisting new parents in completing the Birth Certificate packets for their new arrivals! You will be assisting in completion of these packets by compiling health history, prenatal care information and education resources. This role is perfect for those who possess excellent customer service skills combined with great ability to multitask and pay attention to detail. **Qualified candidates must be flexible to start as early as 6:00am and as late as 10am (days and times will vary). Must be available to work Mon-Sun. This is a full time position with 32 hours per week. Bilingual candidates are highly considered.**

Banner Estrella Medical Center is a 317-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.

POSITION SUMMARY

This position is responsible for completing birth certificates as required by the state using the electronic birth certificate programs. The position is also responsible for completing paternity affidavits, fetal death certificates, death certificates, and maintaining pertinent hospital records. Notarizes documents as needed.

CORE FUNCTIONS

1. Interviews parents and reviews medical record to correct information for birth/death certificates or paternity.

2. Educates parents on state vital statistic legalities and processes with regards to birth, death, social security and paternity.

3. Records birth and death certificates and reports per state guidelines.

4. Notarizes and records documents following Arizona state laws.

5. Assists parent in accurately completing paternity affidavits assuring compliance with Arizona state laws.

6. Maintains accurate hospital records (i.e. birth certificate worksheets, baby name up-dates).

7. Customers are patients, family members, physicians, other BHS staff, representatives from the State office, and other hospitals.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Must have basic computer skills. Good written communication, organizational skills and be detailed oriented.

PREFERRED QUALIFICATIONS

Medical terminology. Bilingual (English/Spanish) strongly preferred.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**$29.18 per hour**

At **CoreCivic** , we do more than manage inmates, we care for people. CoreCivic is currently seeking **Treatment Counselor** who has a passion for making lasting changes in the lives of offenders, as we set the standards of care in the industry.

The successful candidate should be able to perform ALL of the following functions at a pace and level of performance consistent with the actual job performance requirements.

i. Interviews and assesses prospective program participants, and gathers data using appropriate screening and assessment instruments. Establishes rapport with participants and determines individual and group needs based on results of screening and assessment instruments and other collateral sources.

ii. Facilitates individual and group treatment interventions, in accordance with CoreCivic partner agencies, and prevailing state regulations, statutes, policies and procedures. Uses standardized offender assessment information in developing treatment plans or specific programs.

iii. Facilitates participant engagement in the treatment process, promoting positive attitudes, skills, coping mechanisms to encourage on-going recovery. Plans participant incentives and uses appropriate therapeutic tools to manage behavioral issues or concerns.

iv. Maintains the confidentiality of clinical files for each participant to include, but not limited to, intake documents, assessment(s), and interview(s), treatment plan, treatment plan reviews, progress notes, discharge summary, and referrals, according to written protocols and in compliance with prevailing laws and regulation(s).

v. Documents and tracks treatment plans, monitors inmate progress and reviews status of inmates/residents to verify that treatment and therapeutic programs are completed.

**Qualifications:**

+ Graduate from an accredited college or university with a Bachelor's degree in Psychology, Counseling, Social Work or a closely related field is required.

+ One (1) year of experience in the mental health or substance use counseling field is required.

+ Additional qualifying experience may be substituted for the educational requirement on a year-for-year basis.

+ Where applicable, must possess appropriate licensure/certification.

+ A valid driver's license is required.

+ Minimum age requirement: Must be at least 18 years of age.

_CoreCivic is a Drug-Free Workplace & EOE including Disability/Veteran._

Field Experience Counselor - Online Division - Grand Canyon University

Click Here to

Apply Online

Job Description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Join us at Grand Canyon Education's College of Education and begin a career in helping Education students succeed as a Field Experience Counselor to coordinate key aspects of practicum activities. This position acts as a liaison to faculty members and students by performing the below duties.

Who you are:

You are a self-motivated person who is passionate about the power of education. Over the years, you’ve demonstrated success in customer service and account management. You aren’t afraid to hustle to make it happen for your students and team.

As a Field Experience Counselor, a typical week might include the following:

+ Collects and tracks immunization and health and safety documentation required for practicum rotations.

+ Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.

+ Communicates to students and faculty before documentation expires or a file becomes out of date.

+ Assists with placement of students in practicum rotations, including monitoring site issues.

+ Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.

+ Establishes rapport and relationships with students.

+ Encourages students to ensure they are on track with meeting practicum requirements.

+ Works as part of a high-performance team and encourages and supports other team members.

+ Handles multiple priorities and tasks in an effective and efficient manner.

The role might be right for you if you have:

+ Bachelor’s degree preferred; candidates that have relative work experience will be considered.

+ 6 months related professional experience in higher education preferred.

+ A combination of education and relevant work experience may be substituted.

+ Ability to effectively present information and respond to questions from managers, students, and the general public.

+ Ability to handle a high-volume of inbound/outbound calls effectively.

+ Strong skills in Microsoft Office Suite.

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

What we’ll offer in return:

+ A career where your work makes a difference in students’ lives.

+ Opportunity to work from home

+ Ongoing professional development and growth.

+ Outstanding benefits and work perks.

+ Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

+ Collaborative and supportive work environment...and more!

Starting salary is $38,000 per year; however this role offers a tenure-based compensation plan which includes annual increases.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Field-Experience-Counselor---Online-Division---Grand-Canyon-University\_R000059077)

Click Here to

Apply Online

Field Experience Counselor - Online Division - Grand Canyon University

Click Here to

Apply Online

Job Description

*Must reside in the Phoenix Metropolitan area*

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Join us at Grand Canyon Education's College of Education and begin a career in helping Education students succeed as a Field Experience Counselor to coordinate key aspects of practicum activities. This position acts as a liaison to faculty members and students by performing the below duties.

Who you are:

You are a self-motivated person who is passionate about the power of education. Over the years, you’ve demonstrated success in customer service and account management. You aren’t afraid to hustle to make it happen for your students and team.

As a Field Experience Counselor, a typical week might include the following:

+ Collects and tracks immunization and health and safety documentation required for practicum rotations.

+ Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.

+ Communicates to students and faculty before documentation expires or a file becomes out of date.

+ Assists with placement of students in practicum rotations, including monitoring site issues.

+ Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.

+ Establishes rapport and relationships with students.

+ Encourages students to ensure they are on track with meeting practicum requirements.

+ Works as part of a high-performance team and encourages and supports other team members.

+ Handles multiple priorities and tasks in an effective and efficient manner.

The role might be right for you if you have:

+ Bachelor’s degree preferred; candidates that have relative work experience will be considered.

+ 6 months related professional experience in higher education preferred.

+ A combination of education and relevant work experience may be substituted.

+ Ability to effectively present information and respond to questions from managers, students, and the general public.

+ Ability to handle a high-volume of inbound/outbound calls effectively.

+ Strong skills in Microsoft Office Suite.

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

What we’ll offer in return:

+ A career where your work makes a difference in students’ lives.

+ Opportunity to work from home

+ Ongoing professional development and growth.

+ Outstanding benefits and work perks.

+ Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

+ Collaborative and supportive work environment...and more!

Starting salary is $38,000 per year; however this role offers a tenure-based compensation plan which includes annual increases.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Field-Experience-Counselor---Online-Division---Grand-Canyon-University\_R000059080)

Click Here to

Apply Online

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

**Fully remote in the USA.**

**Shift: Sunday-Wednesday 12:00 PM-10:30 PM EST**

**Position Summary**

+ Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution.

+ Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency.

+ Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need.

+ Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change.

+ Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors.

+ Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members.

+ Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members.

+ Position protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality.

+ Position maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.

+ Position maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.

+ Holiday work is expected.

+ -Schedules may be adjusted based on business need.

**Required Qualifications**

+ 1+ year of crisis intervention skills required

+ Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.

**Preferred Qualifications**

+ 1+ years of EAP, Behavioral Health or Social Services experience

+ Experience working with diverse populations

+ Familiarity with brief therapy models and Motivational Interviewing

+ Call Center work experience preferred

+ Ability to establish and maintain rapport quickly to develop a high level of customer trust

+ Experience in facilitating patient/client positive behavior change

+ Strong computer and literacy skills

+ 24x7x365 call center coverage needed, holiday coverage may be required

+ Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred

**Education**

Master’s Degree in behavioral health counseling profession

**Pay Range**

The typical pay range for this role is:

$54,095.60 - $116,760.80

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 01/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Primary City/State:**

Glendale, Arizona

**Department Name:**

OP Thrpy-Behavorial-Hosp

**Work Shift:**

Day

**Job Category:**

Clinical Care

Bring your passion for Behavioral Health to **Banner Thunderbird Medical Center!** This role will care for a wide range of different mental health diagnoses.

**This position is for a Part Time Dayshift position Monday, Wednesday, and Thursday 1:00pm-9:00pm.** Our focus is on children and adults dealing with mental health and/or chemical dependence issues who voluntarily seek help.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY

This position provides clinical assessment and psychotherapy services for defined patient population. Services are provided to patients, families and/or groups and may be in both inpatient, residential, and outpatient settings. Position provides treatment in one or more of the following areas: substance abuse, emotional and behavioral issues, eating disorders and other mental disorders as outlined in the "Diagnostic and Statistical Manual of Mental Disorders" (DSM).

CORE FUNCTIONS

1. Provides assessment and direct psychotherapy to individuals, families, and groups. Coordinates all aspects of patient care from admission to discharge, interacting with the physician and other members of the clinical treatment team to provide quality patient care. Must be independently licensed in Arizona to bill out appropriate CPT codes for independently license clinicians.

2. Provides education and orientation for patients, families and others to assigned treatment program to aid in therapeutic process. Collaborates with the patient in the development of a written treatment plan. Includes patient and family involvement in assessment, treatment, education and discharge planning.

3. Monitors patients on an ongoing basis to continually assess needs and facilitate treatment and interventions. Documents clinical assessment, diagnosis, treatment plan, diagnostic summaries, and progress charting in a timely manner to assure comprehensive and quality patient care.

4. Actively participates as member of the multidisciplinary treatment team and maintains effective working relationships with physicians and peers.

5. May provide clinical updates to representatives of managed care to assure coordination and reimbursement of treatments services. May conduct cognitive testing and document results.

6. Coordinates with community-based providers to assure optimal levels of care post discharge and to maximize treatment outcomes.

7. Provides critical assessments and appropriate treatment plan; Manages and provides direct care of patients in behavioral health treatment program (may be specialty area or across disciplines). Monitors, reassesses and documents treatment programs. Interacts with patients, families, groups, all levels of clinical staff in assigned program, physicians. External contacts include managed care providers, community resources, and referral agencies.

8. May provide indirect supervision to associate level therapists to support the process of becoming independently licensed. This may include weekly supervision and appropriate documentation.

9. May be required to review and sign off on clinical documentation, such as treatment plans and assessments from non-licensed staff within 72 business hours of completion.

MINIMUM QUALIFICATIONS

Requires a Master's degree in counseling, behavioral health, or a related human services field, or educational requirement as mandated by state board in order to maintain licensure in field of specialty.

Behavioral Health Licensure is required in field of specialty as mandated by state board or regulatory agency. Depending on area of focus, may require a License in Clinical Social Work (LCSW) as mandated by state board.

Requires a proficiency level typically achieved with 2 years experience in a behavioral health setting. Requires ability to work with a diverse population along with interpersonal skills and knowledge required in treating patients in area of assigned specialty.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

VOCATIONAL REHABILITATION COUNSELOR
Job Location:
Division of Employment and Rehabilitation Services (DERS)
Rehabilitation Services Administration (RSA)
1155 North Arizona Boulevard, Coolidge, Arizona 85228
www.azdes.gov

Posting Details:
Salary: $23.3222 - $26.6541/ Hourly ($48,510.17 - $55,440.52 Annually)
Grade: 20
Closing Date: Open until sufficient resumes are received.

Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Vocational Rehabilitation Counselor with the Rehabilitation Services Administration (RSA). This position will report to the Supervisor and provide vocational rehabilitation counseling and guidance to individuals with disabilities to address barriers to employment and gain the skills to enter, gain, or retain employment. This position will serve in a hybrid work environment.

Based on your qualifications, you will be placed in one of the following tiers:

• Entry Vocational Rehabilitation Counselor
Bachelor's degree in a field of study reasonably related to rehabilitation counseling or another field that reasonably prepares individuals to work with individuals with disabilities and employers and two years of experience working with individuals with disabilities

• Intermediate Vocational Rehabilitation Counselor
Master's degree in a field of study closely related to rehabilitation counseling and one year of experience working with individuals with disabilities (Closely related fields are defined by Commission on Rehabilitation Counselor Certification.)

• Senior Vocational Rehabilitation Counselor
Meets Intermediate credential requirements plus has a Certified Rehabilitation Counselor (CRC) certification

Annual salary is commensurate with education and qualifications, ranging from $48,510.17 to $55,440.52

Travel will be required for client meetings, outreach/events, office coverage.

Travel will be required for State business. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code R2-10-207.11).

This position may be available for remote work within Arizona (minimum 2 days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

Entry Vocational Rehabilitation Counselor
• Introduces clients to the vocational rehabilitation program including program eligibility criteria and client’s right and responsibilities
• Reviews client’s medical and/or psychological information to identify employment needs and goals as well as available services and resources
• Provides vocational counseling, career exploration, and labor market exploration to determine suitable employment goals
• Meets with clients on a one-on-one basis to problem solve and establish or modify an Individualized Plan for Employment (IPE)
• Provides case management and maintains regular contact with clients, service providers, and collaborative programs, and assess services and IPE progress
• Manages fiscal resources including authorizing, reviewing, and payment of services

Intermediate Vocational Rehabilitation Counselor
• Same duties as listed above and the following duties:
• Provides case management to clients with complex needs and goals
• Serves as program liaison for specialized groups
• Provides guidance to Entry Vocational Rehabilitation Counselors

Senior Vocational Rehabilitation Counselor
• Same duties listed above and the following duties:
• May serve as back up to the Rehabilitation Supervisor
• Provides case management to clients with high complexity level

Knowledge, Skills & Abilities (KSAs):
• Knowledge of Federal and State laws, statutes, rules, regulations pertaining to vocational rehabilitation services
• At least one year of case management experience
• Experience working with individuals with disabilities
• Broad knowledge of physical, mental, and cognitive disabilities
• Familiar with referral and community resources
• Understands computer access technology and assistive aids & devices
• Knowledge of occupational opportunities and labor market trends
• Ability to motivate clients in achieving goals
• Effective oral and written communication
• Strong time management skills
• Resourceful and problem solver
• Excellent interpersonal skills

Pre-Employment Requirements:
• Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Candidate shall have or meet the requirements to obtain prior to their first day of employment, a valid Level One Arizona fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:
For questions about this career opportunity, please contact Xavier Martinez at (480) 952-5930 or email [email protected].

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 952-5930 or email [email protected]. Requests should be made as early as possible to allow time to arrange the accommodation.

Licensed Professional Counselor (LPC), Yuma Region, Yuma, AZ

Job Details

Job Location

Yuma BPS, Yuma, AZ - Yuma, AZ

Position Type

Full Time

Education Level

Master's Degree

Travel Percentage

Up to 50%

Job Shift

Any

Job Category

Health Care

Description

Title: Licensed Professional Counselor (LPC)

Location: Del Rio, TX; El Paso, TX; Miami, FL; Yuma, AZ

Position Type:Full time (30-40+ hours/week), hourly.

Contract:GSA

Education Level:Master’s degree

Job Category:Health Care

Start Date: March 1, 2025

SIN Number: 621-047

Our Company Promise:

We are committed to providing our Employees a stable work environment with equal opportunity for learning and personal growth. Vighter’s Mission is to provide efficient, fast, high quality healthcare staffing to our clients. Our Culture’s 5 key elements are crucial to the effectiveness of our employees in accomplishing our mission. These elements are:

+ Dependability

+ Integrity

+ Personability

+ Transparency

+ Responsiveness

Creating and cultivating this Culture within the organization is our commitment to our employees. Above all, Vighter employees will be provided the same concern, respect, and caring attitude that they are expected to share externally with every Vighter Client and Customer.

Summary :

Vighter is seeking to hire multiple Licensed Professional Counselors (LPC) to provide social services, counseling, mental health and/or behavioral health support to patients within the Customs and Border Protection – Immigration and Customs Enforcement mission, with dozens of locations across the United States’ Southern borders, to include California, Arizona, New Mexico, Texas and Florida. The role will involve offering direct counseling services, crisis intervention, and wellness support to CBP personnel who face unique challenges in their duties protecting the nation's borders. The LPC will work closely with CBP leadership to develop and implement programs that promote mental health and emotional well-being.

Principle Accountabilities:

+ Counseling Services: Provide individual, group, and family counseling sessions to address stress, trauma, anxiety, and other mental health concerns faced by CBP personnel.

+ Crisis Intervention: Respond promptly to critical incidents, offering immediate support and intervention to employees impacted by traumatic events.

+ Employee Assistance Programs (EAP): Participate in and enhance existing EAP initiatives, tailoring services to the specific needs of CBP personnel.

+ Training and Workshops: Develop and deliver educational programs on topics such as stress management, resilience, conflict resolution, and coping strategies.

+ Assessment and Referrals: Conduct mental health assessments and, if necessary, refer individuals to specialized care or community resources.

+ Policy Collaboration: Work with CBP leadership to ensure mental health policies and procedures align with the needs of employees and comply with applicable regulations.

+ Documentation: Maintain accurate and confidential records of counseling sessions and interventions, adhering to ethical and legal standards.

+ Functional proficiency and ability to document patient-centered health care in the required electronic health record or electronic medical record, in the required format, in a timely manner, and in compliance with contract policy and guidance.

+ A deep sense of purpose and dedication to the United States and our U.S. Military Veterans, their Families, and other patients as assigned.

+ An unshakeable adherence to quality and continuous process improvement.

+ An apolitical, patient-centered focus that drives to enhanced care and patient satisfaction

+ Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).

+ Provide training and support to remote employees on timekeeping systems and processes, including troubleshooting issues and providing guidance on using timekeeping tools effectively.

+ Stay informed about changes in timekeeping technology, regulations, and best practices, and make recommendations for updates and improvements to timekeeping processes.

+ Other duties as assigned.

Knowledge and Skills :

+ Must have exceptional customer service skills.

+ Employees shall be technically proficient in the skills necessary to fulfill the job requirements, including ability to speak, understand, read and write English fluently.

Education :

+ Candidate must have successfully completed a Master of Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE).

+ Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

Qualifications:

+ Current and unrestricted state licensure as a Licensed Professional Counselor (LPC) or equivalent credential.

+ Minimum of three (3) years of clinical experience, preferably in high-stress or law enforcement environments.

+ Experience with trauma-informed care and crisis response.

+ Strong understanding of confidentiality and ethical considerations in mental health services.

+ Bilingual proficiency (Spanish preferred) is highly desirable.

+ Excellent communication, organizational, and problem-solving skills.

+ Ability to work effectively in high-stress, fast-paced environments.

Duty Hours / On-call Requirements:

+ Generally speaking, locations supporting the CBP-ICE mission set are open and active 24/7/365, to include days, nights, weekends and all holidays.

+ We try our best to accommodate your schedule, so please inform Vighter of your desired schedule and/or geographic limitations in advance.

Work Environment:

+ Locations: Del Rio, TX; El Paso, TX; Miami, FL; Yuma, AZ

+ Supportive team of healthcare professionals and administrative staff.

+ Opportunity to work with diverse populations, including immigration and asylum personnel and underserved or asylum communities.

Travel:

+ As required to satisfy the contractual obligations. Generally, this is a regional assignment that requires working from a “home base” (not “work from home”) and traveling to numerous CBP locations within the assigned region. Commute is non-compensatory.All official travel is government-funded.

Benefits:

+ Competitive salary and comprehensive benefits package, with Medical, Dental, and Vision insurance available for W2 full time employees .

+ Company-paid basic Life and AD&D insurance and subsidized health insurance (W2).

+ Paid time off, sick leave and holidays.

+ Professional development and promotion opportunities.

+ SCA employees: Health & Welfare paid in cash (with proof of ACA-compliant health insurance from the open market or Vighter, LLC). Employee may use funds to offset any benefits premiums, fund their 401(k) retirement account or a combination of the two.

Physical Requirements :

+ Must be able to sit for more than 8 hours per day.

+ Must be willing to work overtime if necessary.

+ Must be able, with advance notice, to float to sites within 20 miles.

+ Must be able to use an elevator or walk up and down stairs.

+ Must be able to lift up to 40 pounds and carry up to 10 feet.

+ Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders.

+ Must be able to read and interpret handwritten and typewritten print.

+ Must be able to communicate by voice and detect sound by ear.

+ Must be able to perform duties in an indoor or outdoor environment.

+ Must be able to pass a criminal background investigation.

+ Must undergo Urine Drug Screening (UDS).

+ Positions require applicants to be US Citizens, 21 years or older.

+ Must complete criminal background check and Child Abuse and Neglect (CAN) background check.

Vighter LLC is an equal opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Position is contingent upon contract award.

#IND2025

#zr

#vighter

Qualifications

Education :

+ Candidate must have successfully completed a Master of Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE).

+ Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

Qualifications:

+ Current and unrestricted state licensure as a Licensed Professional Counselor (LPC) or equivalent credential.

+ Minimum of three (3) years of clinical experience, preferably in high-stress or law enforcement environments.

+ Experience with trauma-informed care and crisis response.

+ Strong understanding of confidentiality and ethical considerations in mental health services.

+ Bilingual proficiency (Spanish preferred) is highly desirable.

+ Excellent communication, organizational, and problem-solving skills.

+ Ability to work effectively in high-stress, fast-paced environments.