Educational, Guidance, and Career Counselors and Advisors

Description:

The Patient Assistance Counselor provides support to those patients who are uninsured or underinsured who have limited benefit coverage and or who have high out of pocket prescription and medical expenses which may qualify them into the Patient Assistance Program. The PAC provides high quality customer service to both patient and healthcare providers HCPs for specialty prescription medication provided by the Patient Assistance Program. The PAC will coordinate review of all application documents conduct insurance investigations when applicable assess patients financial information and provide an outcome status to patients and HCPs.

Additional Skills & Qualifications:

+ 5+ years of high volume insurance verification/prior authorizations experience

+ 5+ years of healthcare call center experience

+ Experience working with denials/appeals

+ Ability to work ANY shift between 7am-7pm CST Mon-Fri.

+ Quiet workspace that is HIPPA compliant (nobody can hear your phone calls or see your computer screen, including family members)

Pay and Benefits

The pay range for this position is $18.00 - $24.00/hr.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Traditional Students Services - Junior Student Services Counselor - College of Nursing and Healthcare Professions (NFWS)

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Job Description

Purpose within the Organization:

The purpose of this position is to assist the Student Services Team in the Satellite Campus - Student Services Department with at risk active students within the prerequisite portion of the Accelerated Bachelor of Science in Nursing program at Grand Canyon University.

Responsibilities Related to Purpose:

+ Represent GCU in a support capacity while engaging current ABSN students upon direction of an immediate supervisor.

+ Provide academic support to students by answering questions, and providing feedback about work, and clarifying ABSN support.

+ Proficiently use University systems to execute multiple tasks for student services purposes.

+ Ability to work in a fast-paced, changing environment.

+ Process University information and communicate it with prospective students in an approachable and simplified manner to eliminate obstacles and misunderstandings in the enrollment process.

+ Organize time effectively so all prioritized work is completed in a timely manner and desired tasks are achieved to ensure service quality.

+ Work well in a team environment, often communicating with other campus departments and leadership.

+ Assist with the completion of student services task and other documents so student milestones are achieved in a timely manner.

+ Other student services duties as assigned.

Equipment Used and Responsibility:

+ MS Office

+ CRM

+ GCE Provided laptop and headset

+ Responsible for contacting current GCU ABSN students via telephone and email.

+ Communicating between the student and assigned SSC's.

Qualifications:

+ >3.0 institutional GPA.

+ Be a Junior at Grand Canyon University

+ Ability to work on weekdays between the hours of 7:00 am - 7:00 pm (shifts can vary by employee) and Saturdays between the hours of 8:00 am- 12:00 pm as needed.

+ Strongly prefer candidates who desire to work full-time for GCU as an Student Services after graduation.

+ Ideal candidate is highly motivated, with a passion for student success and GCU’s mission.

+ Ability to multitask in a fast-paced environment (organized and adaptable).

+ Proficient with the Microsoft Office suite; other systems knowledge desired.

+ Ability to effectively communicate both verbally and in writing.

Experience/Education:

Grand Canyon Education is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

+ Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

+ Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

+ Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Physical Requirements:

* Sitting: 4-8 hours a day

* Standing: 4-8 hours a day

* Walking: 0 hours a day

* Lifting: Never

* Carrying: Never

* Pushing: Never

* Bending: Rarely

* Squatting: Never

* Kneeling: Never

* Climbing: Never

* Reaching: Never

* Grasping: Never

* Fine Eye to Hand Coordination: Occasionally

* Driving: Never

* Work Environment: Working remotely from dorm. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.

Pay Rate: Minimum Wage

Number of Openings: 2

Anticipated End Date: December 31, 2025

Manager: Student Services Manager

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCEC/job/AZ-Phoenix/Traditional-Students-Services---Junior-Student-Services-Counselor---College-of-Nursing-and-Healthcare-Professions--NFWS-\_R000058429)

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Junior Travel Counselor (Travel Agent)

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Job Description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

The travel counselor is responsible for coordinating travel for employees, partners and clients. The position will respond to travel-related matters, engage in cost effective travel planning, assist will variety of travel modalities and required documents.

What you will do:

+ Arrange and book travel efficiently and effectively Review, Process, and manager team queues

+ Review and apply unused tickets to prevent ticket spoilage

+ Communicate with travelers regarding their travel needs as well as the travel needs of partners and consultants

+ Monitor and ensure compliance with Travel Policy and Procedures Learn, assist, and book group reservations

+ Complete other duties as assigned

What you will have:

+ High School Diploma or Equivalent

+ Minimum of 1-year experience in booking airline travel either in agency or corporate environment

+ Minimum 1 year demonstrated Airline GDS experience - Sabre preferred

Why work at GCE:

+ Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

+ Generous time off plan and 11 paid holidays

+ Paid time off to volunteer in the community or at GCU sponsored events

+ We also offer full-time employees, their spouses and dependent children an Education Tuition Discount Program

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Junior-Travel-Counselor--Travel-Agent-\_R000058441)

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The School Counselor/School Mental Health Worker providescounseling to students in need of counseling and/or support with their mentalhealth needs.

Essential Duties and Responsibilities:

+ Provides necessary counseling as required for the studentand/or as outlined in the student’s IHP

+ Evaluates the students’ psychosocial needs, and evaluatesthe progress

+ Collaborates with all disciplines to plan and evaluate goalsfor each student

+ Implements and manages school guidance programs

+ Utilizes a variety of therapy techniques and treatmentplans

+ Works with students in individual, small group and/orclassroom settings

+ Facilitates student learning involving life skills,organization techniques and time management

+ Assists students with creating an academic plan for theireducation

+ Adheres to Amergis and District policies and procedures

Minimum Requirements:

+ Licensing/Certification according to state/facility/contractrequirement

+ The Counselor may be required to have an Associate’s Degree,Bachelor’s Degree or Masters in Psychology, Addictions, Sociology, Social Work,Counseling, Nursing, or some other Human Development major per state, contract and/or facility guidelines.

+ Complies with all relevant professional standards ofpractice

+ Participation and completion of Amergis' Competency programwhen applicable

+ Current CPR if applicable

+ TB Questionnaire, PPD or chest x-ray if applicable

+ Current Health certificate (per contract or state regulation)

+ Must meet all federal, state and local requirements

+ Successful completion of new hire training as applicable tojob site

+ Understand patient confidentiality and HIPAArequirements

+ Ability to effectively elicit/provide information to and fromappropriate individuals (including, but not limited to, supervisors,co-workers, clients) via strong communication skills; proficiency in theEnglish language is required

+ Computer proficiency required

+ Must be at least 18 years of age

Benefits

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

+ Competitive pay & weekly paychecks

+ Health, dental, vision, and life insurance

+ 401(k) savings plan

+ Awards and recognition programs

*Benefit eligibility is dependent on employment status.

About Amergis

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

EMPACT-SPC is on the cutting edge in providing unconditional service to children and families. We offer many opportunities for professional development and growth. Our Children’s Services Department is constantly developing and enhancing programs to meet the needs of families in the community.

Family Support Counselors have the natural ability to form positive supportive relationships with children in caring, family and community based environments using ways that adhere to the AZ 12 Principles. Assists with the coordination of case management services and communication of community-based resources. Performs procedures to support clinical operations including problem resolution and customer service; documentation, facilitates Child and Family Teams, and performs other duties as assigned, which may include mentoring children, assisting with living skills, providing respite for families, and other supportive services. This position works primarily with adolescents which occur afternoon and evening hours weekdays. High level of work within the individual adolescents community, as well as Group Facilitation.

Essential Responsibilities:

Promote and protect the health, safety, and emotional well being of children and families by assisting, supporting and educating them to prevent illness and avoid unsafe activities.
Provide mentoring, life and social skill building to children and their families in their home and in community-based settings.
Collaborate with various stakeholder groups.
Provide psychosocial rehabilitation living skills training in children's homes or community-based settings.
Provide respite for families and assist with living skills in the home community-based settings.
In-home family and individual counseling.
Work with the child, family, and any support network to identify areas of risk and to create safeguards specific to these concerns.
Assists the CFT in crisis stabilization and transitional moves to and from higher levels of care.
Consistently address challenging behaviors proactively, respectfully, and by avoiding the use of aversive or deprivation intervention techniques in family-centered, strengths-based manners.

What you’ll provide:

High School Diploma/GED is required.
BHT level as stipulated by AZDHS/BHS is required.
Experience working with children with behavioral needs and different diagnosis.
Experience working with parents on parenting skills, modifying behavior and modeling parenting style.
Ability to engage with others easily, coordinate with DCS and follow up in timely manner.
Previous use of behavior charts and behavior modification skills.
Ability to work a flexible schedule including evening and/or weekend hours.
Detail oriented and ability to multi-task in a fast-paced environment.
Bilingual Spanish speaking is preferred.
Must have Fingerprint clearance card or be eligible to obtain one.
Must have a valid AZ driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
Must be 21 years of age or older at time of employment.

Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. Out of state applicants must provide a 3 years of driving record upon hire.
Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

We are currently recruiting for a Family Support Counselor for our San Tan location. Family Support Counselors have the natural ability to form positive supportive relationships with children and adults in caring, family and community based environments using ways that adhere to the 12 AZ Principles. Assists with the coordination of case management services and communication of community-based resources. Performs procedures to support clinical operations including problem resolution and customer service; documentation, attends Child and Family Teams, and performs other duties as assigned, which may include mentoring children, assisting with living skills, providing respite for families, and other supportive services.

What you’ll provide:

Bachelor’s degree in Behavioral Health related field or meet BHT qualifications required.
Experience working with children with behavioral needs and different diagnosis.
Experience working with parents on parenting skills, modifying behavior and modeling parenting style.
Ability to engage with others easily, coordinate with DCS and follow up in timely manner.
Previous use of behavior charts and behavior modification skills.
Ability to work a flexible schedule including evening and/or weekend hours.
Detail oriented and ability to multi-task in a fast-paced environment.
Must have Fingerprint clearance card or be eligible to obtain one.
Must have a valid AZ driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at time of employment.

Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

We are currently recruiting for a Family Support Counselor for our San Tan location. Family Support Counselors have the natural ability to form positive supportive relationships with children and adults in caring, family and community based environments using ways that adhere to the 12 AZ Principles. Assists with the coordination of case management services and communication of community-based resources. Performs procedures to support clinical operations including problem resolution and customer service; documentation, attends Child and Family Teams, and performs other duties as assigned, which may include mentoring children, assisting with living skills, providing respite for families, and other supportive services.

What you’ll provide:

Bachelor’s degree in Behavioral Health related field or meet BHT qualifications required.
Experience working with children with behavioral needs and different diagnosis.
Experience working with parents on parenting skills, modifying behavior and modeling parenting style.
Ability to engage with others easily, coordinate with DCS and follow up in timely manner.
Previous use of behavior charts and behavior modification skills.
Ability to work a flexible schedule including evening and/or weekend hours.
Detail oriented and ability to multi-task in a fast-paced environment.
Must have Fingerprint clearance card or be eligible to obtain one.
Must have a valid AZ driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at time of employment.

Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!

Axiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better. We achieve this by offering multiple levels of care along with medical services, evidence-based professional counseling, case management, housing assistance, employment assistance, and more.

Position Overview
While providing group therapy, participates in interdisciplinary treatment planning, and will provide counseling through development of discharge planning and other Case Management activities while supporting the therapeutic assessments and modes of therapy utilized by behavioral health professionals to assist client with substance abuse issues.

Counselor I’s work closely with case managers, clinicians, other BHTs, and clinical administration in the clinical department to provide high quality services to the OP population at Axiom Care. Those in this role provide direct services including psychoeducational group counseling, psychoeducational individual counseling, other therapeutic interventions in their scope, conduct biopsychosocial assessments, crisis intervention and discharge planning as needed. Indirect service includes meeting with their care team, attending oversight and training, completing other documentation as needed. Counselor I’s complete professional clinical documentation in the EMR and work with the billing department for all necessary utilization review tasks.

Duties/Responsibilities
Maintain strict adherence to state and local ethical standards and legal requirements at all times.
Provide high quality, compassionate, and ethical substance abuse treatment to clients in group and individual settings.
Develop client-driven individualized treatment plans and continually monitor treatment progress.
Complete high-quality documentation of any service provided or other clinically pertinent information within 24 hours.
Maintain good standing with the appropriate board, licensure, and insurance entities, if applicable
Utilize CBT, motivational interviewing, positive psychology, trauma informed care and/or other evidenced based techniques within scope to help clients achieve their treatment goals.
Take initiative to be aware and updated about community resources.
Assess client progress, needs and barriers in each interaction and document.
Make referrals to and assist in coordinating care with external sources when indicated.
Secure client information per HIPAA standards.
Assist with providing and attends training as requested.
Attend clinical meetings, oversight and interdisciplinary team meetings as requested.
Collaborate with the interdisciplinary team throughout the day including tech staff and leadership to ensure the best client care and open, frequent communication.
Assist with case management functions as needed.
Assist in holding clients accountable for attendance and compliance with program expectations.
Identify and report ongoing maintenance and safety issues at facility.
Intervene with de-escalation, empathy and, as needed, emergency response protocol to crises and emergency situations.
Perform other related tasks and projects as assigned by management.

Required Skills/Abilities:
Proficient in computer applications and electronic medical record systems.
Proficient with Microsoft Office Suite and related software.
Ability to communicate effectively with clients, their loved ones and professionals.
Ability to make sound decisions in emergency situations.
Ability to conduct biopsychosocial assessments.
Ability to write reports, business correspondence, and analyze policies and procedures.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Working knowledge of twelve step programs of recovery.
Understanding, training, and application of evidence-based practices.
Strict adherence to ethical treatment standards.
Strong time management skills.

Qualification Requirements
Minimum of one year of clinical experience with the AHCCCS insured population, justice involved adults, chronically underhoused individuals and/or adult substance use treatment.
Experience with group facilitation.
Bachelor’s Degree in Psychology, Social Work, Marriage and Family Counseling, Counseling or relative field, from an accredited college or university, or equivalent work experience strongly preferred.
Two to three years of experience working in behavioral health or substance abuse field preferred.
Strong computer skills required, experience with electronic medical records preferred.
Ability to communicate effectively with clients, their support system, and other professionals.

Required Competencies
Treatment Knowledge - Understand Philosophies, Practices, and Outcomes.
Understand Substance Use Disorders - Understand models and theories of substance use disorders. Recognize the complex context of substance abuse.
Diversity & Cultural Competence - Cultivates opportunities through diverse people; respects and relates well to people from varied backgrounds, understands diverse worldviews and is sensitive to group differences; sees diversity6 as an opportunity, challenges bias and intolerance.
Clinical Evaluation - Have the ability conduct screenings and assessments.
Treatment Planning - Based on assessment, Individualized, Ensure mutuality, Reassessment, Team participation.
Group Counseling -Understand group theory and facilitate group growth. Describe and utilize appropriate strategies, understand & work with processes and content.
Individual Counselling - Understand theory, functions, and techniques of individual counselling. Describe, select, and use appropriate strategies.
Documentation - Knowledge of regulations, prepare accurate, concise notes. Write comprehensive, clear psychosocial narrative. Record client progress in relation to treatment goals. Discharge summaries.
Team Leadership - Engages with others to solve problems. Helps the team stay focused on major goals. Modifies leadership style to meet situational requirements.
Managing Work - Ability to plan, schedule, and direct work of self and others. Set challenging yet achievable goals. Balance task requirements and individual abilities.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee will be sitting for long periods of time. The employee is potentially infrequently required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds.

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

As an **ER Patient Registrar,** we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enable us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

**Hours:** Thursday 12pm - 6pm and Friday to Sunday 6am to 6pm.

**Location:** 350 W THOMAS RD, PHOENIX, AZ

**Primary Responsibilities:**

+ Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units

+ Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration

+ Properly identifies the patient to ensure medical record numbers are not duplicated

+ Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete

+ Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital’s information system for regulatory compliance and audit purposes

+ Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement

+ Carefully reviews all information entered in ADT on pre-registered accounts

+ Verifies all information with patient at time of registration; corrects any errors identified

+ Identifies all forms requiring patient/guarantor signature and obtains signatures

+ Ensures all required documents are scanned into the appropriate system(s)

+ Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.)

+ Follows “downtime” procedures by manually entering patient information; identifying patient’s MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live

+ Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas

+ Assesses self-pay patients for presumptive eligibility and when appropriate initiates the process

+ In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required

+ Monitors and addresses tasks associated with the Mede/Analytics PAI tool

+ Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage

+ Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations

+ Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary

+ Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed

+ Identifies payer requirements for medical necessity

+ Verifies patient liabilities with payers, calculates patient’s payment, and requests payment at the time of registration

+ Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment

+ Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment

+ Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay

+ When collecting patient payments, follows department policy and procedure regarding applying payment to the patient’s account and providing a receipt for payment

+ Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system

+ When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient’s ability to pay

**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**

+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+ Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

+ More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED (or higher)

+ 1+ years of customer service experience

+ 1+ years of experience with requesting and processing financial payments

+ Beginner level of proficiency working with computers/data entry

+ Ability to work Thursday 12pm - 6pm and Friday to Sunday 6am to 6pm

**Preferred Qualifications:**

+ 1+ years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles

+ General understanding of insurance policies and procedures

+ Working knowledge of medical terminology

+ Able to perform basic mathematics for payment calculation

**Soft Skills:**

+ Excellent interpersonal, communication and customer service skills

****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO, #RED

**Superintendent 1 -Phoenix, AZ**

ID **12642**

Location **Phoenix, AZ**

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=12642)

**Your Future at M.C. Dean**

We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world’s most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained–enhancing client outcomes, improving lives, and changing the world for the better.

We are seeking a **Superintendent 1** to join our **Security and Electronic Systems (SES)** business Unit. As part of **(SES)** Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

**Clearance/Citizen Type:** No Clearance required.

**Work Type:** Full-time

**What you’ll do:**

+ Manage security installation projects, typically involving 5 to 10 persons with values ranging from a few hundred thousand dollars to over a million dollars

+ Confer with senior management, supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems

+ Schedule the project in logical steps to budget enough time required to meet deadlines

+ Determine labor requirements and dispatch workers to project sites

+ Plan, organize and direct activities concerned with the construction and maintenance of structures, facilities, and systems

+ Interpret and explain plans and contract terms to administrative staff, workers, and clients

+ Negotiate revisions, changes, and additions to contractual agreements with architects, consultants, clients, suppliers, and subcontractors

+ Direct and supervise workers including delegating responsibilities to Foremen and Technicians, and mentoring Technicians II and III to prepare them for promotion to the next career level

+ Monitor project budgets to ensure positive cash flow and to maintain profitability

+ Inspect and review projects to monitor compliance with building and safety codes, and other regulations

+ Evaluate Foremen and technicians

+ Interface with engineering team to ensure design efficiency

+ Interface with internal and external customers

+ Read blueprints, schematics, and statements of work (SOW)

+ Ensure PITCO build outs adhere to statements of work (SOW)

+ Coordinate with field personnel and/or engineering team to discuss any potential installation issues

+ Suggest process improvements / cost saving measures

+ Plan equipment and material needs to ensure on-time delivery

+ Plan material location and storage to enhance project productivity

+ Plan and obtain permits, badges, and access requests in advance

+ Plan and maintain manpower forecasts in relation to budget and schedule

+ Plan and actively track work to ensure compliance with project schedule and budget

+ Assist technicians with installation work as needed to maintain project schedule and budget

+ Maintain organized and detailed project records (Daily Work Tickets, etc.)

+ Provide Program Manager/Installation Manager with weekly project status and schedule updates

+ Interface with customers to address project status and/or customer concerns

**Key Requirements:**

+ High School Diploma with 10+ Years of Experience

+ At least seven years of progressive experience in installation, integration, and testing of electronic security projects valued at more than $500k

+ Experience in the Security Industry

+ At least two years' experience managing security projects as a Project Manager, Superintendent, or Project Foreman

+ Experience installing conduit and wiring systems

+ Experience with head end programming and testing of Access Control and Video Management Systems

+ Common knowledge of basic Network Infrastructure

+ Experience working with management systems such as scheduling, job cost reports, estimating, safety, documentation requirements, and quality control.

+ Experience overseeing and approving monthly job cost updates, productivity reports, and quarterly cash flow projections

+ Proficiency in the Critical Path Method (CPM) scheduling method

+ Must have a history of completing projects under the estimated hours

+ Requires reliable attendance at customer site during work hours required by customer

+ Requires the ability to work a flexible schedule that includes occasional nights and weekends

+ Strong Oral, Written and Presentation Skills.

+ Demonstrated background working with multidisciplinary teams.

+ Demonstrated time management and organization skills to meet deadlines and quality objectives.

+ Strong MS Excel, Word and PowerPoint Skills is a plus.

+ Must be able to travel up to 25%

**Desired / Advantageous Qualifications**

+ Open to travel as required

+ Experienced with Microsoft Project

+ Certification in one or more Access Control Systems, particularly Lenel OnGuard

+ Certification in Video Management Systems

+ 30-hour OSHA Certification

+ CPR and First Aid

+ Common knowledge of Biometric Systems

**What we offer:**

+ A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

+ An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.

+ Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.

+ Open and transparent communication with senior leadership as well as local office management.

**Abilities**

+ Exposure to computer screens for an extended period of time.

+ Sitting for extended periods of time.

+ Reach by extending hands or arms in any direction.

+ Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

+ Listen to and understand information and ideas presented through spoken words and sentences.

+ Communicate information and ideas in speaking so others will understand.

+ Read and understand information and ideas presented in writing.

+ Apply general rules to specific problems to produce answers that make sense.

+ Identify and understand the speech of another person.

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

**EOE Minorities/Females/Protected Veterans/Disabled**

**VEVRAA Contractor**