Behavioral Health Technician

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

The Crisis Transition Navigator (CTN) works with Non-Title XIX, and Title XIX-Non-SMI Adults, who have received services from the Maricopa County crisis system. The Crisis Transition Navigator serves as a bridge to ongoing services by coordinating and monitoring RBHA/Community-based resources and facilitates delivery of these necessary services and supports. The goal of the CTN is to provide individuals who are voluntary and able to give informed consent, assistance in accessing post-crisis services to assist with food, housing, financial stability, and identifying support systems.

Essential Responsibilities:

Meets with consumers of crisis services in the community as referred by specified crisis providers. Completes AHCCCS applications and/or collaboration with DES offices for persons that meet AHCCCS eligibility criteria. Assists in mapping out the most appropriate next steps for the individual who may need assistance in accessing various other providers or community based services after their initial crisis has passed, including development of a Crisis Navigation Plan (CNP). The plan will be self-directed by the recipient and coordinated with the CTN. The CTN will follow up and assist with implementation of the needs identified in the CNP. Will review and monitor recipient progress.
Develops and collaborates with an extensive network of Community Based and RBHA resources. The CTN must know how to access various social/behavioral health community based services that can include but are not limited to: food, clothing, housing, support services, and Outpatient Crisis Stabilization/Transition services. This can also include making necessary appointments, assisting with scheduling or arranging SMI evaluations and Outpatient Stabilization/Transition services when applicable.
Maintains accurate and thorough documentation in progress notes and in the client's Crisis Navigation Plan (CNP).
Serves as a short term recovery coach, helping the participant develop and implement self-directed recovery plan, sharing experience, providing support, teaching self-management techniques and reassurance.
Requires competency (via specialized training) in the following areas:
*Risk Assessment
*In Home Safety
*AHCCCS eligibility/Affordable Health Care Act
*SMI eligibility
*Crisis System
*Other identified peer specialist and system training
Additional Responsibilities may include:

Facilitating appointments with treatment providers for behavioral health assessments when applicable.
Coordinate post-crisis/stabilization transportation.
Assisting recipients in obtaining Birth Certificates and/or other forms of acceptable identification if needed.
Identifying transportation options.
Referral for SMI evaluations when criteria are met.
Coordinating housing with community shelters, apartments, and housing facilities.
Recommends to the Program Coordinator or Manager changes that would improve service delivery. Select and develop one specialized function related to the development of department services.
Participates in agency fund raising activities as requested by management.
Position requires driving of company van and/or personal vehicle. Must maintain a valid Arizona driver's license and appropriate liability insurance at all times. Also requires eligibility for liability coverage with EMPACT’s insurance carrier.

What you’ll provide:

High School Diploma or GED required.
Peer Certification is required.
Must self-identify as recipient of mental health services or having assisted family member in their mental health or substance abuse recovery process.
Identifies as a Military Veteran, Service Member, or Service Family Member preferred.
Effective interpersonal skills which allow for professional and positive relationships with coworkers, consumers, families and other community members.
Two years of prior experience preferred.
Effective communication skills evidenced by a non-judgmental approach.
Effective listening and positive interaction; thorough understanding of the role of family support at each stage of the recovery process.
Must have ability to effectively interpret and implement complex treatment plans based upon a wide knowledge base of available community services.
Must have Fingerprint clearance card or be eligible to obtain one.
Must have a valid AZ driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at time of employment.
Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver's license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. Out of state applicants must provide 3 years of driving records upon hire.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!

What you’ll do:

We are committed to treating the whole person and weaving individualized services to support our members independence and recovery goals. Our jobs offer stability, flexibility, and community!

The Case Manager, as a member of the clinical team, completes assessments and service plans and implements services to consumers in accordance with their individualized service plan (ISP). Communicates and documents consumer progress toward their recovery. Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with consumer, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Provides assistance in maintaining, monitoring and modifying covered behavioral health services.

What you’ll provide:

Must have a bachelor's degree in behavioral health related field or meet BHT requirements.
Knowledge and experience working with the Maricopa County Regional Behavioral Health Authority preferred.
Adequate understanding of the behavioral health field, including basic understanding of psychiatric diagnoses, symptoms and the role of case management preferred.
Adequate computer and typing skills required. Experience working with Outlook, Excel, Microsoft Word and Next Gen preferred.
Must have a valid AZ Driver's License with no major infractions in past 39 months.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at time of employment.

Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. Out of state applicants must provide a 3 years of driving record upon hire.
Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!

*Sign-on incentive up to $3000 (depending on program and site)*

What you’ll do:

Our Comunidad community-based team offers services to a specialized population in the Phoenix Metro area. We are committed to treating the whole person and weaving individualized services to support our members independence and recovery goals. Our jobs offer stability, flexibility, and community!

The Case Manager, as a member of the clinical team, completes assessments and service plans and implements services to consumers in accordance with their individualized service plan (ISP). Communicates and documents consumer progress toward their recovery. Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with consumer, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Provides assistance in maintaining, monitoring and modifying covered behavioral health services.

What you’ll provide:

Must have a bachelor's degree in behavioral health related field or meet BHT requirements.
Knowledge and experience working with the Maricopa County Regional Behavioral Health Authority preferred.
Adequate understanding of the behavioral health field, including basic understanding of psychiatric diagnoses, symptoms and the role of case management preferred.
Adequate computer and typing skills required. Experience working with Outlook, Excel, Microsoft Word and Next Gen preferred.
Must have a valid AZ Driver's License with no major infractions in past 39 months.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at time of employment.

Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. Out of state applicants must provide a 3 years of driving record upon hire.
Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!

What you’ll do:

We are committed to treating the whole person and weaving individualized services to support our members independence and recovery goals. Our jobs offer stability, flexibility, and community!

The Case Manager, as a member of the clinical team, completes assessments and service plans and implements services to consumers in accordance with their individualized service plan (ISP). Communicates and documents consumer progress toward their recovery. Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with consumer, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Provides assistance in maintaining, monitoring and modifying covered behavioral health services.

What you’ll provide:

Must have a bachelor's degree in behavioral health related field or meet BHT requirements.
Knowledge and experience working with the Maricopa County Regional Behavioral Health Authority preferred.
Adequate understanding of the behavioral health field, including basic understanding of psychiatric diagnoses, symptoms and the role of case management preferred.
Adequate computer and typing skills required. Experience working with Outlook, Excel, Microsoft Word and Next Gen preferred.
Must have a valid AZ Driver's License with no major infractions in past 39 months.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at time of employment.

Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. Out of state applicants must provide a 3 years of driving record upon hire.
Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!

What you’ll do:

We are committed to treating the whole person and weaving individualized services to support our members independence and recovery goals. Our jobs offer stability, flexibility, and community!

The Case Manager, as a member of the clinical team, completes assessments and service plans and implements services to consumers in accordance with their individualized service plan (ISP). Communicates and documents consumer progress toward their recovery. Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with consumer, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented. Provides assistance in maintaining, monitoring and modifying covered behavioral health services.

What you’ll provide:

Must have a bachelor's degree in behavioral health related field or meet BHT requirements.
Knowledge and experience working with the Maricopa County Regional Behavioral Health Authority preferred.
Adequate understanding of the behavioral health field, including basic understanding of psychiatric diagnoses, symptoms and the role of case management preferred.
Adequate computer and typing skills required. Experience working with Outlook, Excel, Microsoft Word and Next Gen preferred.
Must have a valid AZ Driver's License with no major infractions in past 39 months.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at time of employment.

Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. Out of state applicants must provide a 3 years of driving record upon hire.
Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!

Who we are:
EMPACT- Suicide Prevention Center, a member agency of La Frontera Arizona, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

The High Needs Case Manager works with children and families that require a high level of service provision, contact, and coordination of treatment. This position provides direct service crisis intervention, support, transportation, and education to families and children, independently of, or in conjunction with, other in-home client services. Manages a caseload of 15 families in order to serve the family at a high level of intensity.

Essential Responsibilities:

Provide direct in-home, in-office, in-school, and community services. These services will include, but not be limited to, crisis intervention, transportation, maintaining established client stabilization, additional client supervision, parent training with instruction in child care and behavior management, and support needed to maintain a child in the home.
Facilitate, schedule, and provide follow-up on family, youth, and adult team meetings (ACT or CFT). Complete written documentation of this meeting and provide a copy to all team members. Engage and invite natural supports as identified by family, youth, and adults. Make referrals to collaborating partners and other community services, as client needs indicate.
Deliver at least 40 hours of work per week, with a goal of 30 hours of direct client contact, which includes case management as needed. Ensure meeting clinical documentation standards established monthly/annually. Complete all tasks agreed upon by the timelines given. Must be able to work a flexible schedule based on the needs of the children and families, which may include evening or weekend hours when needed. Evening and weekend hours may be required to accommodate the schedules of families, youth, and adults. Attend meetings and training as requested.
In collaboration with each child and family, support services to families, youth, and adults, that meet the following 12 Arizona Principles: (1) Collaboration with the family, youth, and adult; (2) Emphasis on achieving functional outcomes; (3) Collaboration with others, including participation in unified assessment, planning and service approaches when families, youth, and adults are involved with multiple systems; (4) Access for families, youth, and adults to a comprehensive array of sufficient behavioral health services to meet their needs; (5) Best practices; (6) Most appropriate setting; (7)Timeliness; (8) Services tailored to the family, youth, and adult; (9) Stability in placements; (10) Respect for the family's, youth’s, and adult’s unique cultural heritage;(11) Independence, and; (12) Connection to natural supports.
Ensure the continuity of care in the provision of comprehensive services to family, youth, and adults and assist additional team members, which include Clinical Coordinator and/or Director in coordinating communication with other departments of the agency or with external stakeholders in accomplishing this function.
Develop and maintain effective working relationships with all related states, community mental health, and contracting organizations.
What you’ll provide:

Bachelor's Degree in Behavioral Health related field preferred or meet BHT requirements.
Behavioral health experience is required.
Previous experience working with children is preferred.
Knowledge of the CFT process and Arizona 12 Principles.
Requires the ability to be flexible and problem-solve and to have the ability to use creativity in the approach to service delivery.
Must have a Fingerprint clearance card or be eligible to obtain one.
Must have a valid AZ driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) Diff per hour available.
Must be at least 21 years of age at the time of employment.
Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver's license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier are required. Out-of-state applicants must provide 3 years of driving record upon hire.
Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.
Attend meetings, training, and agency activities and events outside of regularly scheduled work hours upon request.

What you’ll experience:

The typical work environment will be at an EMPACT office, working indoors.
Employees must be able to lift up to 25 pounds at times.
Occasional travel to training and out-of-state locations may occur as needed.
The possibility to work from home may be necessary.
What you’ll receive:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company-paid Life/AD&D and Long Term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care Assistance
Pet Insurance and much more!

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

The Children's High Needs Case Manager works with children and families that require a high level of service provision, contact, and coordination of treatment. This position provides direct service crisis intervention, support, transportation, and education to families and children, independently of, or in conjunction with, other in-home client services. Manages a caseload of 15 families in order to serve the family at a high level of intensity.

Essential Responsibilities:

Provide direct in-home, in-office, in-school, and community services. These services will include, but not be limited to, crisis intervention, transportation, maintaining established client stabilization, additional client supervision, parent training with instruction in child care and behavior management, and support needed to maintain a child in the home.
Facilitate, schedule, and provide follow-up on family, youth, and adult team meetings (ACT or CFT). Complete written documentation of this meeting and provide a copy to all team members. Engage and invite natural supports as identified by family, youth, and adults. Make referrals to collaborating partners and other community services, as client needs indicate.
Deliver at least 40 hours of work per week, with a goal of 30 hours of direct client contact, which includes case management as needed. Ensure meeting clinical documentation standards established monthly/annually. Complete all tasks agreed upon by the timelines given. Must be able to work a flexible schedule based on the needs of the children and families, which may include evening or weekend hours when needed. Evening and weekend hours may be required to accommodate the schedules of families, youth, and adults. Attend meetings and training as requested.
In collaboration with each child and family, support services to families, youth, and adults, that meet the following 12 Arizona Principles: (1) Collaboration with the family, youth, and adult; (2) Emphasis on achieving functional outcomes; (3) Collaboration with others, including participation in unified assessment, planning and service approaches when families, youth, and adults are involved with multiple systems; (4) Access for families, youth, and adults to a comprehensive array of sufficient behavioral health services to meet their needs; (5) Best practices; (6) Most appropriate setting; (7)
Timeliness; (8) Services tailored to the family, youth, and adult; (9) Stability in placements; (10) Respect for the family's, youth’s, and adult’s unique cultural heritage;(11) Independence, and; (12) Connection to natural supports.
Ensure the continuity of care in the provision of comprehensive services to family, youth, and adults and assist additional team members, which include Clinical Coordinator and/or Director in coordinating communication with other departments of the agency or with external stakeholders in accomplishing this function.
Develop and maintain effective working relationships with all related states, community mental health, and contracting organizations.

What you’ll provide:

Bachelor's Degree in Behavioral Health related field preferred or meets BHT requirements.
Behavioral health experience is required.
Previous experience working with children is preferred.
Knowledge of the CFT process and Arizona 12 Principles.
Requires the ability to be flexible and problem-solve and to have the ability to use creativity in the approach to service delivery.
Must have a Fingerprint clearance card or be eligible to obtain one.
Must have a valid AZ driver's license with no major infractions in the past three years.
Must have regular access to reliable transportation.
Bi-lingual (Spanish) a plus. Language differential available.
Must be at least 21 years of age at the time of employment.
Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver's license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier are required. Out-of-state applicants must provide 3 years of driving record upon hire.
Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.
Attend meetings, training, and agency activities and events outside of regularly scheduled work hours upon request.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company-paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care Assistance
Pet Insurance and much more!

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What you’ll do:

The Family Support Partner models the skills necessary to maneuver within the behavioral health system and other community programs, thus serving as a system guide and advocate for the parent. Provide direct support to families as an active member of the Child and Family Team. Encourage family members to move toward self-advocacy in the attainment of their own, culturally specific life goals for themselves and their children and help them develop the skills to do so. Work with the family to gather information regarding their strengths and needs, as well as provides information, which enables the family to make decisions in the child and family planning process and beyond. Provide information and connections to community resources, and helps the family navigate through the processes of the education, behavioral health, juvenile justice, and social services systems. This position is full time and must have the flexibility to work an occasional weekend day or evening to meet a client's needs.

What you’ll provide:

Minimum of a High School Diploma or GED.
Experience as a parent, foster parent, adoptive parent or a caretaker of a Child with Behavioral Health needs and experience with the children's services systems. The child MUST have lived with you.
Organizational and Time Management skills to work effectively in this busy position.
Computer literate, good customer service skills, basic typing skills.
Able to work professionally and effectively with others from diverse ethnic and cultural groups.
Good written and verbal communication skills.
Possess a valid ARIZONA driver's license w/no major infractions for past 39 months.
Must have a Fingerprint Clearance Card or be eligible to obtain one.
Bi-lingual (Spanish) preferred.
Must be 21 years of age or older at time of employment.

Additional Requirements and Responsibilities:

Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required.

What we’ll offer:

(Full-time employees)

Generous PTO (15 days the first year)
10 paid holidays per year
Medical plans (4 choices)
Dental plans (2 choices)
Vision plans (2 choices)
403(b) retirement plan
Retirement Allowance
Company paid Life/AD&D and Long-term Disability
Voluntary additional Life and Short-term Disability
Tuition Reimbursement
Elder Care assistance
Pet Insurance and much more!

Behavioral Health Technician & STNA- Full-Time Days

Why Haven of Phoenix?

Haven Behavioral of Phoenix, a proud member of Oceans Healthcare, is a 58-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven of Phoenix.

POSITION SUMMARY:Under the supervision of the Registered Nurse, position provides direct patient care to patients as assigned, maintains a safe and efficient working and treatment environment per facility policies and procedures, and communicates effectively with the treatment team to ensure safe, quality care is provided to all patients.

PRIMARY DUTIES:

DIRECT PATIENT CARE

* Carry out all aspects of patient care and other assignments as directed by the Charge Nurse.

* Observe whether specialized services may be needed and communicate to the Charge Nurse/RN.

* Perform ongoing observation of the patients and milieu to ensure active treatment is provided and patients are participating.

* Respond appropriately and timely to patient requests.

* Report changes in patients' condition or behavior to the Charge Nurse/RN, including agitation, high-risk behaviors, changes in vital signs, and eating, sleeping, and toileting patterns

* Intervene appropriately with patients experiencing a behavioral crisis situation, i.e., suicidal, threatening behavior, elopement and/or other situations, using approved interventions.

* Initiate and/or participate in provision of emergency medical care when indicated.

* Provide support and direct assistance to patients who are unable to attend to their activities of daily living by assisting them with meals, daily grooming, ambulation and toileting as needed.

* Participate with the treatment team in implementation of the individualized plan of care. Report factors that may impede successful accomplishment of the treatment plan to the Charge Nurse/RN.

* Provide patient educational information for identified learning needs.

* Facilitate educational/activity groups as assigned or when indicated using approved materials. Recommend alternative activities based on patient functioning level and treatment plan.

* Ensure compliance with infection control protocols and/or policies by patients, visitors, and staff.

SHIFT SUPPORT

* Review assignment sheet and program designated communication tools each shift, i.e. communication log, bulletin boards, etc.

* Facilitate a therapeutic and safe environment.

* Remain on-duty until coverage for subsequent shift arrives on unit and has received verbal report.

* Ensure all patient valuables retained at the hospital during inpatient stay are recorded and stored per policy.

* Ensure patients are discharged with all personal belongings, medications, prescriptions, discharge, and referral information.

* Perform environmental and safety rounds and complete environmental check sheet as assigned. Act to mitigate risk and report identified problems to the Charge Nurse/RN.

* Comply with National Patient Safety Goals and provide immediate feedback if non-compliance is identified.

CUSTOMER INTERACTION

* Interact with patients, family members, external entities and internal staff professionally and respectfully.

* Work collaboratively with all treatment team members to create a treatment environment that supports the facility's mission to provide exemplary patient care and customer service.

* Act to preserve patient and family dignity and safety.

DOCUMENTATION

* Documentation for medical records and reports is timely, legible, thorough, and in required format.

* Document as required including patient observations/activity, patient education and incident reports.

Other Duties

* Other duties as assigned.

Qualifications

QUALIFICATIONS:

Education: High School Diploma or equivalent

Experience: One-year acute inpatient with psychiatric care experience preferred.

Certification/License: CPI/ CPR Certified per policyQUALIFICATIONS:

Education: High School Diploma or equivalent

Experience: One-year acute inpatient with psychiatric care experience preferred.

Certification/License: CPI/ CPR Certified per policy

Behavioral Health Technician & STNA- Full-Time Days

Why Haven of Phoenix?

Haven Behavioral of Phoenix, a proud member of Oceans Healthcare, is a 58-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven of Phoenix.

POSITION SUMMARY:Under the supervision of the Registered Nurse, position provides direct patient care to patients as assigned, maintains a safe and efficient working and treatment environment per facility policies and procedures, and communicates effectively with the treatment team to ensure safe, quality care is provided to all patients.

PRIMARY DUTIES:

DIRECT PATIENT CARE

* Carry out all aspects of patient care and other assignments as directed by the Charge Nurse.

* Observe whether specialized services may be needed and communicate to the Charge Nurse/RN.

* Perform ongoing observation of the patients and milieu to ensure active treatment is provided and patients are participating.

* Respond appropriately and timely to patient requests.

* Report changes in patients' condition or behavior to the Charge Nurse/RN, including agitation, high-risk behaviors, changes in vital signs, and eating, sleeping, and toileting patterns

* Intervene appropriately with patients experiencing a behavioral crisis situation, i.e., suicidal, threatening behavior, elopement and/or other situations, using approved interventions.

* Initiate and/or participate in provision of emergency medical care when indicated.

* Provide support and direct assistance to patients who are unable to attend to their activities of daily living by assisting them with meals, daily grooming, ambulation and toileting as needed.

* Participate with the treatment team in implementation of the individualized plan of care. Report factors that may impede successful accomplishment of the treatment plan to the Charge Nurse/RN.

* Provide patient educational information for identified learning needs.

* Facilitate educational/activity groups as assigned or when indicated using approved materials. Recommend alternative activities based on patient functioning level and treatment plan.

* Ensure compliance with infection control protocols and/or policies by patients, visitors, and staff.

SHIFT SUPPORT

* Review assignment sheet and program designated communication tools each shift, i.e. communication log, bulletin boards, etc.

* Facilitate a therapeutic and safe environment.

* Remain on-duty until coverage for subsequent shift arrives on unit and has received verbal report.

* Ensure all patient valuables retained at the hospital during inpatient stay are recorded and stored per policy.

* Ensure patients are discharged with all personal belongings, medications, prescriptions, discharge, and referral information.

* Perform environmental and safety rounds and complete environmental check sheet as assigned. Act to mitigate risk and report identified problems to the Charge Nurse/RN.

* Comply with National Patient Safety Goals and provide immediate feedback if non-compliance is identified.

CUSTOMER INTERACTION

* Interact with patients, family members, external entities and internal staff professionally and respectfully.

* Work collaboratively with all treatment team members to create a treatment environment that supports the facility's mission to provide exemplary patient care and customer service.

* Act to preserve patient and family dignity and safety.

DOCUMENTATION

* Documentation for medical records and reports is timely, legible, thorough, and in required format.

* Document as required including patient observations/activity, patient education and incident reports.

Other Duties

* Other duties as assigned.

Qualifications

QUALIFICATIONS:

Education: High School Diploma or equivalent

Experience: One-year acute inpatient with psychiatric care experience preferred.

Certification/License: CPI/ CPR Certified per policyQUALIFICATIONS:

Education: High School Diploma or equivalent

Experience: One-year acute inpatient with psychiatric care experience preferred.

Certification/License: CPI/ CPR Certified per policy